The Awards tool enables administrators to recognize achievement and manage digital credentials across the organization. The Awards tool is, by default, turned on at the system level but turned off at the organization level. You must turn on the tool at the organization level for the Awards tool to appear on your navbar.
- From the Admin Tools menu, select Organization Tools.
- Ensure the Availability tab is selected.
- Click the Awards availability toggle.
- Click Admin Tools > Navigation and Themes.
- Select the org unit navbar.
- In the Links area, click Add Links in the area of the navbar layout where you want to add the Awards links.
- Select Awards.
- After the Awards tool is turned on, Awards appears as a tool in the Roles and Permissions tool. Provide the appropriate permissions to the roles that will use the Awards tool.
- Set the configuration variables to the appropriate settings for your Awards tool instance.
Set up sharing awards to LinkedIn profiles
Instructors can enable award sharing to LinkedIn profiles for their learners. To display awards in users' LinkedIn profiles with the issuer's logo and a link to the issuing organization’s page, specify the LinkedIn ID. If you do not set it, awards display D2L as the issuer organization.
Enable sharing awards to LinkedIn profiles
- From the Admin Tools menu, select Config Variable Browser.
- Navigate to the d2l.Tools.Awards.LinkedInEnabled (Org) configuration variable and set it to ON.
If it is turned ON, a sharing option checkbox at the course level (found on the Course Awards page) becomes available.
Add the LinkedIn organization's ID
- From the Admin Tools menu, select Config Variable Browser.
- Navigate to the d2l.Tools.Awards.IssuerLinkedInID (Org) configuration variable and specify the value for the Issuer LinkedIn Organization ID used in the Awards/LinkedIn integration.
Note: To find your ID, log in to LinkedIn as your institution's LinkedIn administrator and go to your Organization Page. Your ID is the seven-digit number in the URL.
Merge user accounts and earned Awards
If a learner has duplicate Brightspace accounts, you can merge two user accounts so their earned awards are consolidated into a single profile. When you merge accounts, Brightspace transfers all earned awards from the source user to the destination user. The destination user keeps their existing data and inherits the source user’s earned awards, helping you maintain accurate award history and certification transcripts. Only an administrator should perform this action.
What transfers when you merge users
The destination user receives the source user’s:
- Earned awards (active and expired)
- Award metadata including:
- Awarded by
- Criteria
- Evidence
- Issued date
- Expiry date
The following awards are not transferred:
- Revoked awards
- Awards created by the source user
Additional transfer rules:
- The destination user is enrolled in course offerings that the source user was directly enrolled in.
- Cascading enrollments are not transferred.
- Class progress is not transferred.
After the merge:
- The source user is deleted.
- Data sets are updated to reflect user status, enrollments, and issued awards.
Permissions
To merge users, ensure your role has the following permissions at a minimum:
Users > Can Merge Users
Users > See the User Management tool

|
Important: To ensure a smooth merge workflow, have an administrator perform the merge. This ensures the role has other user-related permissions such as Search [Role], Enrol [Role], and View Users’ email addresses for a proper workflow.
|
Merge two user accounts and transfer awards
To merge two user accounts and transfer earned awards to a destination user:
- From the Admin Tools menu, select Users.

- On the User Tools page, select the Merge Users tab.

- To find the source account, enter the user’s information in Search Users, and then select the Search icon (magnifying glass).

- To set the source account, select the user from the results and confirm the Source User section updates to the selected user.

- Click Next.
- To find the destination account, enter the user’s information in Search Users, and then select the Search icon (magnifying glass).
- To set the destination account, select the user from the results and confirm the Destination User section updates to the selected user.

- Select Next.
- In the Confirm Merge dialog, select Merge Users.

 | Important: After you complete the merge, Brightspace deletes the source user. Ensure you select the correct destination user before you confirm, because you cannot undo this action. |
After the merge completes, a notification appears in Update Alerts.