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Create an individual user
When you create users, Brightspace automatically enrolls them in the top-level organization. After that, you can enroll them in any other org unit by assigning them a role in that org unit. Since permissions are associated with roles, assigning a user a role in an org unit determines that user’s permission settings for the…
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About the Users tool
The Users tool enables you to: * Create and manage users and user collections * Enroll and unenroll users * Deactivate and reactivate users * End all active sessions for users * View user and role statistics You can create and manage users with the Bulk User Management tool. You can also import multiple users using SIS…
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Deactivate or reactivate users
You can make users inactive when you want to block their access to Brightspace, but want to retain their data and associated information for administrative purposes. Deactivating users hides all their data but doesn’t delete or remove their enrollments. When you reactivate users, the system restores all their data in any…
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Edit an individual user
Once a user is created, an administrator can edit information about the user, for example, legal names, preferred names, email address, and active status. Note: To view and modify preferred names, site administrators must grant the User Information Privacy > Distinguish Preferred Names from Legal Names permission at the…
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Troubleshooting
Change user password on initial login without the Change My Password permission If your Brightspace instance authenticates some users externally using SSO or LDAP, D2L recommends not requiring those users to change their password on their initial login to Brightspace as that can result in multiple passwords for those…
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View single user enrollment and login information
From the Admin Tools menu, click Users. On the Users page, click the context menu of the user you want to edit. Do either of the following:* To view past enrollment changes for a user, click View User Enrollment Log. * To view information about a user's past logins, click View User Tracking.
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Enroll a new user
Enroll a new user with the Users tool From the Admin Tools menu, click Users. Click a user. Click the Enrollments tab. In the Search For field, type the course you want to enroll the user in or click Search to see all the possible courses. To change the user's role in the org unit, click the Select a new role icon beside…
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Reset user passwords
You can reset passwords for single users or multiple users. The new passwords can be manual, or you can send users a password reset link. If you select multiple users and choose to reset their password manually, you must give them all the same password. The system cannot send passwords by email, so you must contact the…
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Import multiple users with the Bulk User Management tool
Use the Bulk User Management tool to work with multiple users at once by uploading a CSV or TXT file containing user data. With the tool you can create new users, enroll users in org units, unenroll users from org units, update user information, and delete users. Your CSV or TXT file should follow the format outlined on…
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Preferred names, pronouns, and gender
Preferred names When user accounts are created or updated in Brightspace through a Student Information System (SIS) integration, each user's legal first and last name are used. However, some users may want to use preferred names that are distinct from their legal names. For example, a transgender user with a different…