When you create users, Brightspace automatically enrolls them in the top-level organization. After that, you can enroll them in any other org unit by assigning them a role in that org unit.
Since permissions are associated with roles, assigning a user a role in an org unit determines that user’s permission settings for the org unit.
Unless a user’s role is defined as cascading in the Roles and Permissions tool, enrollment in an org unit applies only to the specified org unit and does not include any org units beneath it. For example, if you enroll a user in the English Department org unit, this does not give them access to any of the course offerings in that department unless their role is cascading.
To protect the privacy of enrolled learners, administrators can also define preferred names that are distinct from legal names. For example, a transgender user with a different first name or a user commonly known by their middle name. Once set, the user's preferred name appears everywhere in Brightspace, in place of the legal name. To view and modify preferred names, site administrators must grant the User Information Privacy > Distinguish Preferred Names from Legal Names permission at the organization level to other administrators.
For users in countries including the Netherlands, Belgium and Sri Lanka, some surnames (such as Van der Speigle or Van Gogh) have one or more prefixes (known in Dutch as Tussenvoegsel) that are part of the formal last name. In some cases, the sortable last name should not include those prefixes. Administrators can indicate if a user's Legal Last Name differs from the Sortable Last Name. If clients include a Sortable Last Name, Brightspace uses the Sortable Last Name when alphabetizing user lists.
The following tools currently support the Sortable Last Name:
- Classlist
- Grades
- Quizzes
- Assignments
- Discussions
- Manage Exemptions
- Content - Completion Summary
The ability to edit user information is controlled by existing Manage Users permissions.
- From the Admin Tools menu, click Users > New User.
- Enter an Org Defined ID.
 | Note: The maximum number of characters is 256. Do not include the following characters: / \ : * ? " < > | ' , ; |
- Enter a Legal First Name, Preferred First Name (optional), Middle Name, Legal Last Name, Preferred Last Name (optional), and Sortable Last Name (optional).
| Note: The maximum length for the name fields is 64 characters. Do not include the following characters: / \ : * ? " < > | @ , ; |
- Enter an email address for the user.
| Note: The maximum number of characters is 256. Do not include the following characters: ( ) < > [ ] | \ ; : , “ |
- From the Role drop-down list, choose a role. If you select a cascading role, the user is enrolled with that role in all org units in the organization.
- Type a Username for the user based on user naming conventions (if applicable) at your organization. If you leave the Username field blank, the system creates the username as firstname.lastname. If the username is taken, the system adds a number to the user’s first name: firstname###.lastname.
| Note: The maximum number of characters is 256. Do not include the following characters in usernames: / \ : * ? " < > | ' , ; |
- f you select the Manually set password check box, you should also select the Force password change on login check box. If you don’t type a password the system assigns a seven-character alpha-numeric one by default.
| Note: The maximum number of characters is 50. |
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To activate the user, select the Make user active check box.
- Click Save.
For additional information, refer to Preferred names, pronouns, and gender.