You can configure a custom URL, such as d2l.example.com, to access your Brightspace. One custom URL (the primary URL) is supported for site access and navigation. The Brightspace environment is configured to use the primary URL on your behalf during implementation, or when you request a change to the primary URL. You can use additional custom URLs to access a login page; however, all users are redirected to the primary URL after they are authenticated.
To indicate that your custom URL will rely on the D2L published DNS record for lookups, ensure that you follow these guidelines to create your new URL DNS record:
- The hostname must be CNAMEd to the managed Brightspace domain (a desire2learn.com or brightspace.com subdomain).
- TTL must be between 300-3600 seconds.
For example:
| Type |
Domain Name |
Canonical Name |
TTL |
| CNAME |
d2l.example.com |
orgname.brightspace.com |
5 min |
Note that the URL cannot be:
- A root domain
- An alias A record
- The same as your mail domain, or used for anything mail related.
- CNAMEd to another CNAME record