You can make users inactive when you want to block their access to Brightspace, but you want to retain their data and associated information for administrative purposes. Deactivating users hides all their data but doesn’t delete or remove their enrollments. When you reactivate users, the system restores all their data in any org units they were previously enrolled in.
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Important: You must have the Users > Can Activate or Deactivate Users role permission to perform this action. Refer to Users permissions for more details. In some Brightspace areas, information for inactive users may still appear, allowing instructors to complete any outstanding tasks related to previously submitted work. For example, in Assignments, inactive users can remain visible while evaluations are being finalized.
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To deactivate or reactivate users
- From the Admin Tools menu, click Users.
- Enter the desired user into the Search For... field. You can filter the search results by selecting Show Search Options and checking or unchecking the desired options.
- Click the magnifying glass icon to perform the search.
- On the Users page, select the users you want to change.
- Do either of the following:
- From the More actions link, select Deactivate Users.
- From the More actions link, select Activate Users.
