Default URL Configurations
A Brightspace is initially configured using a D2L-managed domain, typically with the format orgname.brightspace.com. Default Brightspace domain configurations are secured with an SSL certificate, typically a wildcard Brightspace.com certificate, and configured to respect the latest TLS connection protocols.
The Brightspace domain is created as an A record on D2L DNS name servers pointing to the D2L Cloud IP address for your environment. It also includes supporting MX, SPF, and DKIM records to follow general mail delivery standards.
Default Backup Configurations
D2L implements several backup methods to maintain high availability of your data if a recovery is required.
Note: Client data is not altered by D2L and any files that you upload into a Brightspace environment are retained until deleted and purged from the system by a user. Files uploaded to the D2L-provided SFTP have a separate retention policy of 30 days.
Although some items can be restored directly within Brightspace, others require a support ticket. Data cannot be restored or merged anywhere other than the original OrgUnit or User record set. Scheduled backups are taken and stored for a set period as described in the following table.
| Data |
Type |
Frequency |
Backup Retention |
| User uploaded files |
Version control |
Backup created when modified |
30 days |
| Files within Manage Files (Course Content) or Public Files |
Version control |
Backup created when modified |
30 days |
| Snapshot backup |
Daily |
30 days |
| Database |
Full backup |
Weekly |
30 days |
| Differential backup |
Daily |
30 days |
| Transaction log backup |
Hourly |
30 days |
Note: It is also possible to back up individual courses using the Bulk Course Export or Course Offering Export functionality.