Summary
In Brightspace, using Classlist, when a user is in an inactive course and attempts to view “Parent/Guardian Info”, an error occurs, and the model does not populate properly.An infinite loading spinner will show. This issue applies to instructors and administrators on the Brightspace 20.25.07 platform.
Additional Information
Work Around:
As a workaround to this issue: [Description of any potential workarounds]
Steps to Reproduce:
- Reproducibility (Frequency that its reproduced every time, intermittently, etc.)
- Step 1
- * Go to the Classlist of an inactive course
- Step 2
- * Click on Parent/Guardian Info
- Notice what happens vs. what should happen.
- The Model will have an infinite spinner instead of populating the right data.
Tracking Number
02202176