Summary
In Brightspace, using Intelligent Agents, the History page does not identify the email sent status correctly. This issue applies to (but may not be limited to) Brightspace 20.25.6.
Additional Information
Work Around:
Workaround: Display 200 entries on the list page.
Steps to Reproduce:
- Reproducibility (Frequency: every time)
- Log in to Brightspace as an administrator
- Go to Intelligent Agents list page of any course with more than 50 students
- Run the Intelligent Agent, make sure it identifies more than 50 students
- Now view the history and check the Action Taken Column which indicates Email Sent.
- Change the Result per page to 10 and compare it with Result per page to 200.
- Notice that Email sent status is not visible when the list page is set to just 10 entries, whereas when the list page is set to 200 entries Email Sent status shows up.
Tracking Number
02194318