Instructor Documentation (Higher Ed)

Fix broken links in Content

A link in Content is likely broken if learners see Not Authorized after selecting a quicklink to a resource or tool.

This is the paper note and pencil icon used for notes.

Note: If a learner selects a quicklink to an activity that is outside its availability dates, Brightspace shows “Unavailable Quicklink. The <activity type> is not available.” In this case, the quicklink is not broken. To grant access, change the activity’s availability dates.

To fix broken links in Content

On your course home page, click Content.
Click on the module or sub-module that contains the topic with the broken link.
Do one of the following:
- For Classic Content:
  - If the topic itself is a quicklink:
    1. Open the topic’s context menu
    2. Select Edit link
    3. Update the URL.
    4. Select Update.
  - If the quicklink is in the topic’s body text:
    1. Open the topic
    2. Highlight the link and select the Quicklink icon.
    3. Choose the destination (for example, Insert Quicklink for Quizzes, Discussions) or select URL for a web address.
    4. Click Update.
- For New Content Experience
  - If the topic itself is a quicklink:
    - Open the topic’s context menu.
    - Select Edit .
    - Update the External Link.
    - Click Save and Close.
  - If the quicklink is in the topic’s body text:
    1. Open the topic's context menu.
    2. Click Edit.
    3. Highlight the link and select the Quicklink icon.
    4. Update the URL.
    5. Click Apply.
    6. Click Save and Close.