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The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.

Is there a way to trace who locked, disabled, or enabled an account? How can I find out who made these changes? Also, are there situations where the system might automatically lock, disable, or enable an account? If so, under what circumstances does that happen?

How long will student data remain archived in the "Classlist \ Enrollment Statistics \ Withdrawals" folder?

I had set an assignment to be weighted as 4%, marked out of 6 points. However, when I go to do the actual evaluation I'm only presented with the 'overall grade' showing a mark out of 4. How do I get the 'points' to show up instead of (or at least in addition to) the weighting mark?

When I click on an image file name in Manage Files, it always downloads the file instead of showing a preview. I have tried multiple browsers, turned off extensions, and even confirmed that other colleagues at my organization are having the same experience. My question is how can I preview the image file without…

I want to export a survey to excel where each respondent's responses are visible across across his or her respective row and the column cells are ordered with respect to each prompt on the survey. How do I do this?

I've been asked to produce a survey for all 6000 courses. I was thinking of using the Copy to Other Courses as a method to distribute. Are there any other options without so much manual processing?

We have been requested to use Brightspace to create and distribute course evaluations. The request is that the survey's themselves live within the organization unit and that we provide a link within the course page for students to access the survey. We want to do this because we don't want instructors to look at results…

Why don't you allow the "special access" option for discussion boards as you do for assessments such as quizzes and drop box items. This is a major failing of your system. There are times often enough, where students have a legitimate reason to request and receive additional time to post on a discussion board.

When using the Brightspace SCORM website, most of the page is fine, but then certain areas trail off the page and are unreadable. I am doing a maths course and it affects being able to read long equations. Is this a problem with the design of the website or is there something I can do to make it display properly?

Is it possible to change a Username on Brightspace without any disruption? Meaning can this be done without creating issues or any complications for the user and their course enrollments, etc.? Reasoning behind this, is that we have some username accounts that are not part of SSO O365 credentialing. Their accounts were…

Hello. I have an instructor who created a discussion forum with no restrictions, release conditions, start dates, or end dates. I can see it fine as an admin and as the instructor but the students cannot see it. I even tried recreating the forum and that doesn't show either. I went into two different test shells and…

Is there a way to export a grade item along with the feedback. For example I have an assignment that I gave feedback to each student and now I want to export that information.

"Error Unable to download. The file associated with this content topic cannot be found." Getting the error above when I click on the download button.

Following a course, we need to add a result from a final external exam for each learner so that the tutor can see the outcome and we can report on results for the class. What is the best way to do this?

Does anyone know what the character limit is for the Criteria and Description fields when creating a new award? We are trying to set up micro-credentials using the awards system in D2L, but I am having trouble finding what the character limit is for those important fields in the set-up of that award system. Thanks in…

Record a Discussion post assignment in PHE 500 8-1 Discussion: Public Health Messaging and Communication. Kindly, Jae

My institution is implementing the Insights Portal. I have been tasked with learning the ins and outs of the Analytics Builder to build custom dashboards for my institution. I've had some success creating visuals that are going to be helpful to stakeholders for short-term and long-term tracking purposes. I keep hitting a…

Does Brightspace have a feature of flagging questions on assessments so that students can identify a troubling question and can make sure to return to that question before they submit an attempt?

It seems crazy that even after I read messages in the Discussion board they remain marked as UNREAD unless I click on each one individually and open it. It takes like three clicks to get rid of a notification for a message I've already read. Am I doing something wrong? Or is the Discussion board work-flow designed for…

I have a quiz that originally has 1 attempt, and I see that students are not doing well and I'd like to add an attempt. If I go to edit the quiz and simply add an attempt, will that work for all students, even those who have already taken the quiz once? Thanks!