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The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.

Hi D2L Team, Based on the few escalations reported by customers on the Pearson side, it appears that some users are encountering the following error during the grade sync process. LmsGradePushException: 409 Conflict: [Requested score timestamp is less than or equal to the timestamp of last score received]\\n\\tat The…

We are currently looking to update our default navbar for the new courses are importing for the Spring. However, we would like to have the current 24/FA courses keep their current navbar, which means we can't change the Fall Navbar. How would we go about doing this? Some notes: 1. We import the courses through IPSIS using…

We would like to create a direct link from our website to a Lesson In D2L this link would be something like: https://XXX.brightspace.com/d2l/le/enhancedSequenceViewer/COURSEID?url=https%3A%2F%2FUNKNOWNID.sequences.api.brightspace.com%2FCOURSEID%2Factivity%2FMODULEID%3FfilterOnDatesAndDepth%3D1 We know the COURSEID and…

We are looking for more training in Data Analysis to use the tool more effectively. Any suggestions?

Hi, I am new to the D2L Community, thank you in advance for any knowledge you may be able to share! I have recently noticed an issue with quizzes (created as 1 question per page) that occurs when the student's answer all questions, then use the question number selector on the left of the quiz to review previous questions.…

How do I upload my homework to send my instructor?

I teach language courses online, and as part of students’ discussions, I have students use D2L's audio recorder to record their voices in the language they are learning. They typically complete 3-4 recordings before each checkpoint (deadline), and once the deadline passes, I review these recordings through "Class Progress"…

Hi, we have a master module which is copied 14 times to form modules for specialist tutors. Intelligent agents (IA) are set to run in the master module before the copy process, so it would be useful for the email sent to CC in the role of tutor. This would reduce confusion because the tutor would be reminded of the…

Good morning, I was wondering if anyone else has had trouble entering student passwords for quizzes and tests through a remote access suite such as Net Support. My proctors are having to enter the test room with each student and input the passwords after launching lockdown browser. Does this reflect a change in the basic…

How can I review my login activity including location details as an instructor?

Just posted a comment to the PIE. Now, suddenly I can no longer comment and no comments are visible on any posts. Tag: Bug Report

If we export a quiz' student attempts & grades into an Excel file, for a WR question, all the lines will be consolidated into one line, and it is difficult to read. Can D2L export all students' attempts for a specific quiz question into a Word or PDF file so that the formatting of the answers is preserved? If not directly,…

Hello, Is there a replacement or something similar to the slim announcement widget? We are looking for an announcement widget that doesn't take up the whole course home page when an instructor posts a long announcement, but rather prompts the student to "read more" so the learner see the rest of the widget on the homepage…

When trying to set the LTI 1.3 tool, I get the error "Keyset URL cannot be reached." However, when I open that Keyset URL in a new tab, it seems to work. What could be the issue?

We don't want the students to see the questions and answers to most of the questions but we have a couple of short answer questions that we added feedback. We want the feedback to be seen for those 2 questions for all students is that possible?

Hello, I used to be able to open and read d2L files as page format, then suddenly I can't read the file as page format and have to either view as text or download the file because it keeps telling me "PDF loading error: failed to fetch" even though I was trying to open PowerPoint slides or docx. files and also pdf. files.…

Is there a way to get startDateTime and endDateTime when querying for a line item? We must be consistent with the dates between our tool and the platform hosting our deep link. During our query to the line item endpoint, we can get the line item but it is limited to ID, scoreMaximum, label, resourceId, and resourceLinkId.…

If I enter a discussion due date in Content module, will the due date appear in the Work to Do widget?

This only started recently and I don't know how to fix it. I have a Chromebook that is only about 2 years old and I have been able to take D2L quizzes fine until about a few weeks ago when it no longer worked. How can I fix this issue?

We like to give our students 10 minutes after they have submitted their quiz to review the incorrect answers only, however when the 10min timer stops- the questions remain available. What do I need to alter in the settings to make sure that the timer is enforced and that the quiz closes out?