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Calling all Higher Education Instructors!
We would love to hear from Higher Education Instructors about how we have organized our Brightspace help documentation. If you're a Higher Education Instructor, and have a few minutes, please take a moment to complete this short survey: Tool-based navigation survey – Higher Education Instructors Also, if you're part of the…
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Email to students who have not taken the quiz
How do I send an email only to the students who have not taken the quiz with a deadline that is soon?
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"Insert Code" option that popped up from the + button when answering written response questions.
hello, an instructor had this option last semester but now it is no longer appearing, can anyone provide any info please? I did see the Note: The Insert Code option is not available in the Quizzes tool. however; our instructor saw students using the 'insert code' option in Fall 2023 semester although the quiz questions…
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403 authentication error
I got 403 authentication error when making the following API call: GET /d2l/api/le/(version)/content/items/(userId) Which permissions are required to run this API call
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Is there an API call to to find all users with email not like *@institution.edu
I would like to find all "guest" users. Is there an API call to to find all users with email not like *@institution.edu
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Why are there now random BS default images on homepage unit buttons
Hello Why are there now random BS default images on our course homepage unit buttons if an image was not selected in the course content? In some cases the BS default mountain image is replaced with the banner image e.g. This is OK but is a shame because visually the course looks very uniform and does not highlight key…
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How to Fix New News Items Not Sorting Chronologically
When a new News Item is posted in a course, it is not sorted in correct chronological order on the News page. This causes an issue because when scheduled News Items post on a later date, they will not post above the manually created News Item on the course home page. There used to be a workaround where if all of the News…
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I can't access PIE from Brightspace community page
When I tried to access PIE from under Resources, I was redirected to another page that says "Unavailable Quicklink". I'm already logged in and can access other links under Resources.
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Can I re-open a quiz for a student while keeping all their previously entered questions intact?
Can I re-open a quiz for a student while keeping all their previously entered questions intact? From what I understand a quiz reset erases all their already completed work.
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How to reorder gradebook items
I want to change the way my gradebook is set up. Currently everything is organized by categories, like Assigned Work (which contains the majority of the items), Weekly Tests, Extra Credit. But I want the items to appear instead in the order students complete them each week, like the first assignment in Week 1, the second…
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Is there a way to pull survey data for multiple courses through the data hub?
The Advanced Data Set for Survey Results looks to pull only one Org unit ID at a time. Any information is appreciated. Thank you, Kathleen Benn
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Textbook publisher syncing question
How do I delete duplicate assignments found when syncing with textbook publisher? Here is the message I received from McGraw Hill Connect. Unlinked assignments10 assignment(s) cannot be automatically re-linked because they do not have corresponding assignment names in Connect. If these assignments are not re-linked,…
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Course Content Feedback tool
Hi, I have been tasked with investigating whether the Course Content Feedback tool could be used at our organisation, so I have a couple of questions. Can this tool be prominently displayed to students at the bottom of a page rather than hidden within a drop down menu? Can the feedback be available to course staff - or is…
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Stuck In Refresh
So, I found that on the refresh page you can find the number of rows generated by a dataset. This help to determine if the Dataset build was at least reasonable. But what do you do when it gets caught in 30+ min refresh loop. It would help if the standard D2L datasets shows the number of rows so I could set an upper limit…
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Manage SCORMs at faculty level / Adding and Replacing SCORM uploaded by other user
Is it possible to manage the SCORMs that are available to instructors? Or to add/replace a SCORM added by a different user? What I want is to manage all the SCORMs at faculty level, so that Instructors can add them to their courses at will by just selecting them from a list of available packages. Right now it looks like…
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Cannot Edit Grade Group on NavBar
Hello, I cannot edit the Grades Group on a Course NavBar. However, this is not the case for all. On most NavBars I am able to edit Grades. What setting would prevent me from being able to select and edit a Group like Grades on a NavBar. I am a System Administrator, and can do it on most NavBars for Grades; just not for…
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Brightspace Blocked My Quizzes | Finals
why is bright space all of a sudden blocking access to quiz content, and lockdown browser materials? i have worked on this course, the entire semester, with no issues until yesterday. brightspace is claiming it doesn’t accept safari, YET i’m using chrome. tried it on a different browser, such as edge, and same issue,…
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Discussions - Error Message
Good morning, I have students who have shared they are not able to reply to discussions and receive an “Internal Error” message. I viewed the discussion as a leaner, and I am able to start a new thread under the discussion. All students are assigned to a group. Are there any other possible barriers to the students replying…
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Recipients of Announcement
Do all registered students receive announcements or notification of announcements?
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When I try to take a quiz on my Chromebook on D2L it pulls up a blank screen and nothing loads
Whenever I try to take a quiz on my Chromebook, it just shows a white screen and nothing loads on it. I was able to take quizzes a while ago and then it stopped suddenly. I have tried fixing it but so far nothing has worked. I am able to take quizzes just fine on every other device I use, but I need to use my Chromebook so…
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Real time, ongoing grade earned (for student view)
I believe in providing my students with visibility into their grades throughout the semester, so they always know where they stand rather than waiting until the end of the term. However, I’m encountering an issue and would appreciate guidance. Currently, when I view the gradebook settings, it appears that the grades are…