New to Brightspace and love what it has to offer at the course/learner level, but boy the admin functionality is really lacking. We want to assign awards and certs at the org level, but we've noticed when searching for users with a common name, you can't differentiate between them. See screen shot. Am I missing a config…
Does changing the release conditions of digital badges or awards affect the participants who earned them previously or issued?
Hello, Brightspace Community, I’m looking for a way to automatically unenroll a user from a course 30 days after they receive their certificate. I understand that there is an option to unenroll users based on course activity or login activity through an intelligent agent, but I haven’t found a way to trigger unenrollment…
Hi, I have a course where every year or so we update the details of the certificate and I don't want learners who have already received the previous certificate to receive this new version of the certificate. Currently, the release conditions for this certificate are that learners have to complete 3 modules and then visit…
Hi , I tried to create certificate templates within our LMS system with relevant templates that contain form fields to generate customized certificates to every learner but unfortunately it shows an error message while generating the certificate. Please advice.
Hi, I want to understand if there's a way to turn off emails that are sent to learners when they receive an award? We only want the award to be visible on their homepage, or in the awards section, but want to turn off the default email that they receive when they earn a badge/award. Thanks.
We have released a course with a scorm package containined. We have noted an error in the SCORM and need to replace with an updated version. There are learners that have completed the current scorm and gained an award for the course. I do not want to replace this scorm and then find it has affected peoples completion…
I am trying to clean up some data and ensure that test awards (e.g. the awards are called "Test Award") are marked with IsDeleted = 1. There are several awards in the AwardObjects dataset that are NOT associated with courses, and I can't find them to delete them so that they get the IsDeleted = 1 value. I am a Super Admin…
Hi there, I have a SCORM package with an award attached to it - the release condition is the award is released when the content topic is completed. I updated the SCORM package and now some learners have lost their awards. I checked the Awards Issued data set and cannot find the students in there either. So, if you update a…
When an admin selects AWARDS from the homepage (or by selecting My Home when in any course) a submen including "Classlist Awards", "Course Awards" etc. appears. It is hard to understand the purpose or meaning of the choice here, though. For example, while a list of users appears under Classlist Awards it is unclear which…
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