I have a user who has completed all of the required topics and has successfully submitted and scored 100 for passing. However, the Course Completion status is sitting at "Pending Evaluation" or "Not Attempted". There is nothing else to submit. The course completion should be manually graded. What else am I missing? Thanks
When archiving courses, is there a way to access the class list and completion records from these courses without restoring the course? If not, are there any downsides to restoring the course provided you have end dated it? Would the course show up again on the enrolled users main screen?
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I have an instructor with a student who has completed very little of his class in Class Progress: When the instructor views System Access, this is what it reads: Why does the System Access say he's never visited? Isn't the term "system" mean all of the learning platform?
Created learning modules by uploaded videos created in Microsoft Teams using the Media Library and "optimize for streaming." While the videos play and can be paused users can’t fast-forward, which is a problem for learners who only need to review specific sections of the video. Additionally, videos created as a new unit…
Incorrect teaching content has been added to the Brightspace subject site. How can I identify who made these changes?
Hi everyone, We’re looking to create backups of the courses we’ve built in Brightspace, in case we move to another platform in the future. Could anyone advise on the best way to download/export courses so they can be stored and potentially reused elsewhere? Thanks in advance for your help!
Hello Team, We are working on a requirement to integrate a third-party accessibility tool in our Brightspace environment. This integration requires loading a custom JavaScript file across course pages. We would like to confirm whether Brightspace supports adding custom JavaScript at the theme level (for example, via the…
My assigned advisor/success coach has not responded to my multiple attempts to contact them and has placed me in classes that do not align with my intended major/degree plan. What is the process for being reassigned to a different advisor and for correcting my schedule to ensure I am in the correct courses? which she pull…
I am an admin in the D2L system. We have a sandbox course configured for Discover for self-enrollments for professors and admins. It is active and marked for Discover. However, going to the Self Registration tab for the course offerings there, it isn't displayed at all. On the Discover page, it is not displayed under New…
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