Incorrect teaching content has been added to the Brightspace subject site. How can I identify who made these changes?
I have a PowerPoint that will no longer load in D2L. It hasn't had any problems loading in D2L until this current semester. I have tried removing the 3 GIFs in the PowerPoint and re-uplaoding; however, that had no effect. Does anyone know how we can test a PowerPoint to find out why it will not load in D2L? The file is…
We're trying to find out if there's an easy way to find a course's total word count for translation services. Thank you!
We discovered today that students cannot see rubrics attached to discussions or assignments (dropbox). The rubrics are published and marked as visible to students, but they can't see them in the instructions as expected. We've been troubleshooting it for the past 1.5 hours and nothing makes sense or changes this results.…
Good Afternoon, I've had a few instances now where instructors are seeing modules re-hiding themselves. Has anyone come across this or know what the issue may be? (Maybe slow connection and not loading? too many windows open and confusing the system?) Details I've received: "it automatically reverts the modules into…
We interface VoiceThread with D2L Brightspace. We then set up VoiceThread assignments in D2L and when student log into D2L and go to the assignment, they are able to listen and make comments. What just started happening, is that some people can do the comments in the VoiceThread assignment, while others have to click on…
I have a Brightspace Content page where I have many files and resources. I often have to constantly press the "load more" button a number of times as I navigate the page and add and move around resources. Is there any way to change this to infinite scroll, so that the entire Content page displays without my having to click…
I have an instructor who uploaded some PowerPoints into Content. When first uploaded, everything works as expected—the file uploads successfully and the PowerPoint is available. However, one of her students reported that they could not access a PowerPoint and instead saw this error message: "The file associated with this…
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About the event Join this insightful webinar to gain practical, people-centered strategies for leading AI implementation in higher education and turning campus-wide uncertainty into intentional progress. This session focuses on how to guide faculty and staff across varying levels of AI readiness while building a shared,…
Join us for a new session featuring Lynn Thomas, Teacher Consultant for e-Learning at the Grand Erie District School Board, who successfully designed and implemented courses focused on gamification and learning preference tools within Brightspace. You’ll explore how gamification strategies can enhance learner motivation…
Save your seat for our “Bright Ideas” 💡 Webinar Series. Each webinar is 45 minutes, followed by 15 minutes of Q&A and discussion. Take a deep dive with our Customer Enablement Team into Brightspace tips and tricks for better digital learning experiences! What to Expect ✅ Learn how to align learning objectives with…
Want to stay on top of the latest and greatest in Brightspace being released this month? This session will cover all the newest release information in May 2026!
Save your seat for our “Bright Ideas” 💡 Webinar Series. Each webinar is 30 minutes, followed by 15 minutes of Q&A and discussion. Take a deep dive with our Customer Enablement Team into Brightspace tips and tricks for better digital learning experiences! What to Expect 👉 Practical tips and insights to transition…