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How can I unrandomize matches in a matching question?
I noticed that this Matching question in one of my quizzes is randomizing the matches in the student view; for example, instead of listing Tube 1, then Tube 2, then Tube 3, etc., it's randomizing the order: How can I make it not do that?
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My student account can see only one other student in the ClassList
My "learner" user has permission to view the classlist, but when I view it for my course, I see only 1 user (who happened to create their account after mine). I do not see the other learners who were already enrolled in that course, nor the instructor. Is there a permission I'm missing?
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Why is my banner darker than the original image?
Hi All, I created separate banners for each class but when I upload them they are considerably darker than the original image I created. It's almost as if there's a layer over them. Has anyone else experienced this? Is there a way to clean it up? Thanks!
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Courses
Hello, My name is Kendra. My student advisor said that I would see my courses sometime this morning, but I am not seeing them yet. There is no waffle button either. Can someone help me figure out how to access my courses.
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Quizzes in which all questions are toggled to "Bonus" do not publish any score to gradebook
We had a faculty member notice some odd behavior recently: while attempting to make an extra-credit quiz, they toggled all of the questions as bonus questions. When attempts are submitted on this quiz, no points appear in the gradebook, only showing a dash (-): Checking the student's submission shows that it did record the…
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Issue with Printing Classlist
I was just printing my classlist. The list is sorted alphabetically but when I select all students and click on Print, the print preview pop-up shows my list in (it seems) Username order. It doesn't seems to matter whether I sort first by last name or first name, the print preview always presents the list sorted by…
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Quizzes - broken image while editing
In the Quizzes tool, if you add an inline image to a question with the editor, the image will appear as a broken image with only the alt text displayed if you preview the quiz, the image is displayed.
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CFP Canada
Hi I was looking to enroll to take the CFP canada course to become a Certified Finacial Planner (https://www.fpcanada.ca/). I am looking to access the course form abroad before moving to Canada to sit the exam. The help team there have said they are not sure if I will be able to access the course from abroad and that it…
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PIE Product Idea Exchange - Unavailable Quick and Not Authorized error
When I try to visit the PIE page from the quick links menu there is an error: Unavailable Quicklink If I click on that page's Heading "Product Idea Exchange", there is an Unauthorized error
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Is there a new recommended resolution for Module Banners?
We've recently updated our Brightspace to January 2025 and since the redesign of the module appearance, the banners on our modules have appeared slightly compressed and lost smooth edges, as if they don't have anti-aliasing. Has the recommended resolution for these banners changed or is there something else that we need to…
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PIE Link Broken?
I'm attempting to access the PIE via the "Produce Idea Exchange" link under Resources, and I get directed to the Brightspace Learning Center instead to a page that says: Unavailable QuicklinkThe External Learning Tool is not available. Attempting to go to a previously saved link doesn't work, as the SSO sign-in has not…
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Font size of Creator+ Practices
We have feedback that the font size is too small in the Practices. Is there any way our org can change this?
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How do I change Brightspace's wrongly filled in quiz reply when my reply was right?
I took the initial quiz filling in the correct answers— But when I saw the results for the results, an additional slot was checked off with the wrong answer. How do I correct it?
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SCORM completion tracking not working
Hi there, I would like to add some SCORMs created using Articulate Rise onto a course offering. They aren't graded, there's no test at the end, we just want people to move through and look at all the content. I have successfully uploaded them and they are linking and launching correctly within the course. I have them set…
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Quiz Grading Quesiton
Is there a way in Brightspace to notify me if I miss grading any questions in a quiz before clicking the publish button? Occasionally, I overlook a question or two while grading, and I’d like to set up a notification or alert to ensure I catch everything before publishing. Is there is no such option, I'd like to see it…
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Issues with Cursor within D2L
This is such a weird problem, but when I insert feedback within the assignment itself by adding a comment, the cursor moves back to the beginning of the sentence. For example, if I start typing "Missing…," as soon as I type the "M," before I move on to the "i," the cursor moves back to the space before "M." I don't even…
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Can't use questions from library that had been used?
When I try to re-use questions from the question library in another quiz in the same course, it informs me that the question had already been used. I need to use the same question again, in another quiz. How do I do that?
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I don't see any submission in quick eval even though i have more than 30 submission that i can see
I have the assignment submission as a file submission, please let me know if you can. help
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SCORM Package
My SCORM 1.2 package works in my SCORM Cloud, but it does not work in Brightspace. The Processing Log is attached. Thank you, -S. H.
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Brightspace activity evaluation pages not loading properly in new tabs
(I asked this question in a different forum/category, but wasn't able to get an answer.) For the sake of speed and efficiency while grading, I would like to be able to open multiple "Activity Evaluation" pages in separate tabs. When I try to do this, however, the pages do not load properly. Here is an example what an…