Known and Fixed Issues

Hello, I am in the process of setting up the intelligent agent tool in my course. May I ask if the release conditions can only be set-up for one item in the course? Lets say I want it to run if students did not submit for an assignment. Is it possible to configure to where the conditions are set for all assignments in the…

I have a student who lost her connection while taking an exam on Brightspace with LockDown. She has completed 88 items out of a 100 item exam. How do I allow her to get back into the exam without having to start over from the beginning?

Hi, My D2L space is now fixed to the new view. When I show a lesson, the space for that is now less than 25 % of the screen's area. I'm finding it very difficult to teach while more than 75 % of the screen is useless. (Yes, the full screen button is a thing. The first thing I hear after using it is, "how did you get there?…

Hi, it seems that it's not possible to delete a course attendance scheme: I tested it in my sandbox and i was able to create and delete a course attendance scheme. Why isn't it possible to delete the scheme in the screenshot above? Regards Roel van Doorn

My "learner" user has permission to view the classlist, but when I view it for my course, I see only 1 user (who happened to create their account after mine). I do not see the other learners who were already enrolled in that course, nor the instructor. Is there a permission I'm missing?

Hello, is there a plan to allow elements within elements? For example, adding a callout or stylized quote within an accordion panel? This is a popular ask from our programs and instructional designers, but we do not have a workable solution to accommodate them. Thank you!

Hi everyone, I’m wondering if anyone else has seen this issue with Brightspace quizzes. We’ve had a few cases where a student was writing an exam and the quiz attempt log shows their written responses being saved normally throughout the exam, but when the time limit expired and Brightspace automatically submitted the quiz,…

How do I access Brightspace Editor in order to access "Insert Stuff"?

how to select what course appers in the course home page when i first log on to brightspace

We have feedback that the font size is too small in the Practices. Is there any way our org can change this?

I am having trouble downloading the Respondus LockDown Browser without the garbage extension. According to Respondus I need a 9digit school ID code? Where can I find that information?

I spent a lot of time constructing banners with images relevant to my courses. The darkening covers almost the entire banner, obscuring my efforts to visually stimulate and engage learners. I have to question whether techies who impose these kinds of changes actually consult educators. The darkening should at least be…

Help me

The option to change the email address of my account here in the D2L Brightspace Community does not work - how can I update this as my organisation's email format has been updated and I need to change this ASAP.

Can the SCORM packages have the ability to track the progress of the course? Any updates after this article published in 2022? (Data topic from this course) https://community.d2l.com/brightspace/kb/articles/1093-building-html-pages-vs-scorm-content-in-brightspace

When inquiring at a few schools about taking a class online without degree path. Was told by one university -Black Hills State University the class was full so enrolled with another university. University of South Dakota. But Black Hill state has me in as their student. I told them did not register for the class through…

Even though I have the widgets showing as 1 panel as the layout, it is appearing as a single square widget, left aligned. It does not stretch across the full landing page, even though the settings show that it should be.

When I turn in my written assignments, I am not able to see my Turnitin score for one of my classes. Why is that ?

Is there a way to block individual users from using Instant Messenger or for users to block other users?

I would like to request the restoration of the ability to use Ctrl+F to search within the gradebook and have the browser immediately navigate to the selected item. The recent update appears to have removed this functionality, resulting in a significant decrease in the efficiency and usability of the gradebook. In my…