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Bulk course copy - New course name
We have successfully copied courses into new term courses. However, the new name does not get updated. Have checked the template multiple times and as far as I can see, the format of the file we are using is identical. Has anyone else encountered this issue? How was it resolved. Thank you
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H5P - Feature request
Hi! When using one of our content types (Cornell Notes https://h5p.org/cornell-notes), users are expected to copy text into their Clipboard, however, when doing so inside Brightspace, we're getting blocked from accessing the Clipboard. Is this something that could be allowed on your end? You may test this here:…
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Bulk User Management CREATE Duplicated Users
I recently needed to add an employee list to some training but remembered that half the list was already in our system from a previous training. Rather than cross-reference the employee list and existing user list, I decided to use the CREATE action with Bulk User Management. I decided to do it this way because in the…
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Need a new feature to prevent fake Confirmation for Submission for quizzes
I asked students to show the confirmation of submission for the online test before leaving the room. However, some students used screenshots of previous tests to be allowed to leave and then continued taking the test outside the room. In large classes, it’s challenging to verify the submission online. A useful feature…
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Selecting a date range in Lumi Insights
When I adjust the date range in Lumi Insights by selecting a new start date and purposefully leaving off an end date, I get the following error: "Application error: a client-side exception has occurred (see the browser console for more information)." The error message does not tell end users what we did wrong. Could this…
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Kaltura - Video not availiavle on Iphone (IOS)
Hello team, quick Kaltura issue: on my iPhone, I'm getting an error saying my browser is blocking 3rd-party cookies so that the video won't play. Have any of you run into this or found a quick fix? Appreciate the help. Amos
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Assignment / View Submissions / Users with no filter does not display anything - fix please?
The https://community.d2l.com/brightspace/kb/articles/33623-february-2026-20-26-02 release added new filtering options ("Groups – Improved filters by groups and sections | Updated") throughout many tools. It says that "By default, all users display until filters are applied." However this is not my experience in the…
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Unsecured network when accessing learning materials
how does brightspace help protect the intellectual property when the learners are attached to risky internet service providers. I am studying with the national payroll institute of Canada who uses brightspace and I recently was stuck in a shady automotive repairs shop for half a day. While they played around inside the…
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Problem with the editor
Has anyone had a problem with the editor. It isn't letting me post. I got this back in October and now again. I don't remember what whas done about this. How am I supposed to do my college work without being able to access this?
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Automating milestone emails when learners complete any N module quizzes+surveys (Intelligent Agents)
Hi all! I’m hoping to get suggestions for a D2L automation problem. Context: Single D2L course contains 11 units. Each unit is “complete” when the learner finishes the unit’s survey AND the unit quiz(s) with a passing score (>=70%). We want automated emails sent to instructors when a learner has completed ANY 5, 10, 15…
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how do post my assignments on turnitin
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Has anyone experienced inconsistent “overdue” notices for assignments/quizzes completed on time?
Details: In one of our courses, we’re seeing a strange issue where a single assignment appears as “overdue” for all students in the Content area, even though every student submitted it before the due date. I impersonated eight different students, and the behavior is identical—only this one assignment shows the overdue…
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How to reduce the darkening of banners
I spent a lot of time constructing banners with images relevant to my courses. The darkening covers almost the entire banner, obscuring my efforts to visually stimulate and engage learners. I have to question whether techies who impose these kinds of changes actually consult educators. The darkening should at least be…
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How to Keep Line Breaks when using CSV to Upload to Quiz Questions
I'm using a csv file to upload several questions into the D2L question library. The questions are created successfully. However, the separate lines in each question text are all merged into one line (or one paragraph). How to preserve the spacings including line breaks in question text in csv? I tried using \n, <br> or…
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H5P Interactive Video with Vimeo restricted domain have issues on iPhones.
Was this issue ever fixed? Brightspace embedded H5P Interactive Videos using restricted domain Vimeo as source won't run on Apple iPhones. https://github.com/h5p/h5p-php-library/pull/229
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"Hide Learner View of Grade" Assignment option not fully reverting and preventing Grades visibility
I am running into issues where the "Hide Learner View of Grade" option was used in an Assignment. It performed its function and was then turned off—everything in the Assignment and feedback screen (and the same from the student's view) was hunky-dory. The issue arose when looking at the associated Grade Item as the scores…
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Issue Using The Text Tool to Comment Assignments
Why is it that when grading assignments, when you select the TEXT cursor and write a comment on an assignment, you MUST go back to the toolbar and select the cursor again to write the next comment? I am so frustrated. I am a creative writing professor and Canvas user, new to Brightspace, and this is wasting me a lot of…
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Hotfix on 10/26 isn't listed on the fixed issues? What was fixed?
Received notifications about a hotfix on 10/26, but there Fixed issues list last shows an update from 10/22. What was corrected on this hotfix? or was this done in error?
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Preview Submissions
Good Afternoon, Normally when students submit assignments I can view the assignments in a preview window. It has been working for years. For some reason now it is requiring me to download each submission. I've tried multiple different browsers and a couple different computers. Nothing seems to be working. Suggestions? I'm…
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How to make all files move from a list to content?
I suddenly have a situation where, when I try to move a set of files into the content on a course, the little square acknowledges "15" files, but in actuality only one file moves. What do I do?