Documentation
Additional Resources
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Thought Leadership
Connect with leaders in pedagogy, accessibility, learning experience design and more
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Accessibility
Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.
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Community Corner
Have questions about how to use Community? Stay tuned with updates, feedback opportunities and more for the Community here!
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Development
Connect with product experts to learn more about tools frequently used by Brightspace Developers such as APIs and integrations!
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Partners
Want to learn more about Brightspace Partners and Integrations? This is the place to be!
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Product News
Stay up to date with product updates and announcements in this category.
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Training
Learn more about all the upskilling opportunities with courses and resources offered via the Brightspace Learning Center, Brightspace Guided Training and other training opportunities!
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Release Notes
Connect with our release information to learn about monthly improvements and updates to Brightspace.
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Known and Fixed Issues
Connect with our Known and Fixed Issue information to learn about improvements made to Brightspace.
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Customer Enablement
Connect with and ask questions on how to best use the Brightspace Product to transform the way your users learn!
Higher Ed / Postsecondary
Category List
Discussions
Discussion List
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Quiz question - how to enable choice within an exam
My institution is soon to introduce Brightspace as the LMS and I am playing in my sandpit to become familiar. I am entering a quiz and have resolved most issues except one. I am creating different sections for the exam. Section A has a random pool of 20 selected from 27 questions. Worked that out. Section B and Section C…
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Gradebook - manual override
Is there a way to enter grades manually into the gradebook that overrides any current and future publisher paired assignment synchs? Ex: A student cheats and I enter a zero in D2L gradebook for the assignment; however, due to the synching from the publisher - my zero disappears and the student grade returns. We could…
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Awards not getting assigned
Hello quick question, the Instructors and myself currently can't assign awards to our students. I am thinking it might be something with conditions? Or something that we haven't turned on as in our Org. Any help you can provide would be great!
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How do I set due dates on discussion boards
Hi - How do I set due dates on discussion boards? I do not want to close the topics because I allow my students to make late submissions. Is the only way to set due dates on discussion boards through the due date on the content module or is there another way? I will have multiple assignments in each module that are due on…
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Formatting and file sharing/saving issues
When using the Brightspace function on my university’s website and the app, the formatting of the files posted by my professors is messed up. Not only is the formatting an issue but I am unable to download, save, convert, open/share to another app (word,pptx etc). I am using an up to date, IPad Pro. Someone please help!
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How can students view the answer keys for written response questions?
Hello, all: I want my students to be able to see the answer keys I use to grade written response questions. How can this be done? Currently, when I use the option to allow students to see "all questions, with correct answers", it says that correct answers cannot be displayed for written response questions. -Greg Cox
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Dual answer for one matching question
An instructor wants two answers in one matching questions. Can we do this? Ex. The ___________ and the ____________ are the two dynasties that represent the high points of China’s civilization, after which the Chinese people often refer to themselves. Is this possible to do?
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Grade Display
Created a quiz for students. Grades are not showing in gradebook.
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Can I copy Creator Plus Elements and Practices to a website?
Is there an embed code or some way to copy/post Creator Plus Elements and Practices to external sources like a website or ppt? I am working with a Dean of Advising who has created excellent Accordions, Timelines and Quizzes in Creator Plus and would love to embed them into her website in addition to her BrS page.
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Electronic Annotations - do they support Chinese characters?
Hi D2L/Brightspace friends, I'm working in higher education and trying to assist our Professors with electronic annotations in the Assignments tool. We've noticed that typing Chinese characters into electronic annotations do not display properly in Brightspace (just some garbled letters come out when you save them). Is…
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Whitelist emails?
Our G-suite organization is flagging emails from Brightspace as "external" and "potentially dangerous". In order to fix this, we need to know the IP address that our Brightspace emails come from. Our email address we're using is: brightspace@mail.learn.sewanee.edu Is there any way to find out an IP address that those…
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I am unable to confirm phone number for notifications
Hello, I am not getting the confirmation code for notifications with my mobile number and my school is unable to help, is there anything you guys can do for me? I really appreciate it, thank you!
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can't find
Where is the navbar so that I can find Course Admin to setup my Manada Dates
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Is there a way to get a download of the class roster, like Excel?
Is there a way to get a download of the class roster, like Excel?
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Retrieve Deleted Content
I'm looking for some help to retrieve deleted course content from Brightspace course shell. Can you advise the contact or if you can help me out with this?
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Quiz "Arithmetic Question" and "Multiple Choice" at the same time
How can I have a Quiz type "Arithmetic Question" (algorithmic question) and at the same time "Multiple Choice"? The "Arithmetic Question" type requires only one answer in the form of a textbox. I would like to have the answers as multiple choice.
- Can students view their attendance
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Adding the Annotation tool in Content for Student Use?
The Annotation tools available to instructors when marking up Assignments are great - love them! Is there any plan to add these features to the Content tool, for use by Students? That way, they could highlight text and make notes about key concepts inline, in context. I looked in the Roadmap and the PIE but didn't see any…
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Is there a way to let users toggle roles when logging in?
There are sometimes scenarios where specific users need to be granted user rights beyond their "day job". This could be in support of a project or other specialized role. Rather than add user rights to a subset of users, its beneficial to setup a separate role for that need. However, one user cannot have two roles,…
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In Gradebook, Default Grade Value
Hello, can we setup a default grade value beside "None"? Like Default Grade Value set to 100? Please Help
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