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The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.

Hi, I have added a video from my media library as content in my module, then added a description to it to provide an introduction and link to a transcript as a word doc, however this description is now appearing over the top of the video frame on the page rather than pushing the video frame down, so only the bar at the…

Good morning I'd be interested to hear from anyone who has successfully implemented the Brightspace/Teams Course Connector (ShuffleExchange) integration. Specifically, who in your organisation creates the teams and is this done using the widget or by a Microsoft Teams administrator. Regards, Marion

I bought a MacBook today specifically for this…turns out I can't download it. I tried using a browser and it keeps saying my login doesn't even exist. not sure what to do now

Does anyone know if there are API calls that can edit the availability of External Learning Tools for particular Org Units? That is, in the "External Learning Tools" admin tool, are there API calls that can edit the list of org units that have a particular External Learning Tool available to them? Essentially, I am looking…

I'm trying to export my course files into a Brightspace Package as I'm moving content between 2 different Brightspace instances (hence unable to use the Course Copy function). I noted that when I select ALL files to export, the zipped file size is 2.1 GB. But, when I selected Content + Course files only, the zipped file…

Where is the documentation for what permissions are needed to call a specific API endpoint? There are 963 permissions. It is not reasonable to ask us to go through them all to try to guess which permissions are needed. I have searched for about an hour now, and I couldn't find anything Specifically, I am trying to call the…

Incorrect teaching content has been added to the Brightspace subject site. How can I identify who made these changes?

Previously on D2L, we were able to scroll left and right in the gradebook regardless of where we were viewing vertically. Now we have to scroll all the way to the bottom of the gradebook in order to scroll left and right. This does not allow us the ability to view the top of the gradebook while scrolling left or right,…

I am looking for some advice on how to handle reporting for completions in shared/central courses within Brightspace Data Sets. In our current organisational structure, we can easily identify the department and faculty for a course offering using the Org Unit Parent dataset. However, an issue arises with courses that do…

We are using analytics builder to view previous students attendance. I've noticed that even though there are no filters on restricting to active students only, any students who are deactivated do not appear on the report. I have a similar one for grades and the report will show the grades for deactivated students but not…

I clicked the link under resources to use the PIE resource to add some suggestions to improve D2L. I, however, received the following message. Just wondering if the feature has been discontinued, if it is because I am using Microsoft Edge, or is this just a temporary issue, or something else? Thank you.

my professor Ande. ask me to resubmit the assignment through the portal in Brightspace. I need help with this?

How a quiz can be made to one student only so it's not calculated in other students' final grades? I made a quiz for one student so that no one else can see it. Still, in the grade book, it appears as part of the final weighted grade calculation for everybody. What could be a solution? I thought of exempting all other…

Good Morning, My instructor is having issues opening up the assignment link once submitted but I am not having any issues with it prior to submitting. I am using google chrome to complete assignment and for submission. I have included the link. Please advise <Assignment Link Deleted to Preserve Academic Integrity>

How do I access the Product Idea Exchange? When I click on the link I get a notificatin that the quicklick is unavailable.

 A graduate student received an "F" because he did not submit his assignment on Brightspace. After he received the "F" he emailed me (the professor) and reported that he had indeed submitted the assignment on Brightspace on May 18th, but Brightspace "lost" his assignment. As the professor, I cannot see any submission from…

Hi there, I am in need of training and attempted the training at https://community.desire2learn.com/d2l/home/14828%2C but does not seem to be functional. There is no content when I click on the Welcome section. Can you help? I am new to my institution after using Moodle for 15 years at a different institution. Thank you,…

Hi. Is there any way to automatically associate learning outcomes with completion of an External Learning Tools? We use FeedbackFruits and have grades associated with these activities. The grade achieved is the evidence the learning outcome has been met but I cannot find a way to associate a learning outcome with a grade…

I have a quiz that has an Availability start time of 10:00 and an Availability end time of 10:55. The quiz has a time limit of 50 minutes. If I have students who are eligible to receive extra time, in addition to giving them the extra time, do I also need to change the Availability end time? My understanding was that the…

Our D2L has been integrated with our company Zoom account by the owner of the Zoom account who is also the Super Administrator of our D2L account. If we change the account owner on Zoom, does the new account owner in Zoom also need to have Super Administrator rights on D2L or are standard Administrator rights sufficient to…