Connect with leaders in pedagogy, accessibility, learning experience design and more

Have questions about how to use Community? Stay tuned with updates, feedback opportunities and more for the Community here!

Connect with product experts to learn more about tools frequently used by Brightspace Developers such as APIs and integrations!

Want to learn more about Brightspace Partners and Integrations? This is the place to be!

Stay up to date with product updates and announcements in this category.

Learn more about all the upskilling opportunities with courses and resources offered via the Brightspace Learning Center, Brightspace Guided Training and other training opportunities!

Connect with our release information to learn about monthly improvements and updates to Brightspace.

Connect with our Known and Fixed Issue information to learn about improvements made to Brightspace.

Connect with and ask questions on how to best use the Brightspace Product to transform the way your users learn!

The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.

I have an instructor with a student who has completed very little of his class in Class Progress: When the instructor views System Access, this is what it reads: Why does the System Access say he's never visited? Isn't the term "system" mean all of the learning platform?

In Brightspace, is it possible to set 5 written questions but have learners only attempt 4 questions (manually chosen by learner)? i.e. The quiz format would offer 5 questions. Learner is able to make the choice to select 4 questions (25 marks each) to do. Total mark should reflect 100 marks.

We discovered today that students cannot see rubrics attached to discussions or assignments (dropbox). The rubrics are published and marked as visible to students, but they can't see them in the instructions as expected. We've been troubleshooting it for the past 1.5 hours and nothing makes sense or changes this results.…

What is the variable for instructors to see the option to create a new award in a course? My instructors can see the "add" button, but the create button is missing.

The Product Idea Exchange tool in Brightspace Community appears to be broken. When I try to use it, I am taken to a screen that reports: Unavailable Quicklink The External Learning Tool is not available. Can this be fixed? I had a proposal for a feature.

Hi D2L Community, regarding SCORM content in Brightspace: 1) If we need to put out a new version of an existing SCORM file, it seems like the new version can only be updated to the user who originally did the upload - is this accurate? Is there any other way for non-SCORM owners to upload a new version to an existing file?…

I would like to view my courses as a list rather than thumbnails or Tiles so I can see ALL Of courses. How can I do that?

I have been unable to track (automatically grade) the completion of simple Rise lessons. I have read all the related discussions and tried all the suggestions. The solution that comes up most often is to publish the lesson using SCORM 2004 - 4th Edition with Passed/Incomplete (see below.) I use the default settings on the…

Hi, I have added a video from my media library as content in my module, then added a description to it to provide an introduction and link to a transcript as a word doc, however this description is now appearing over the top of the video frame on the page rather than pushing the video frame down, so only the bar at the…

Good morning I'd be interested to hear from anyone who has successfully implemented the Brightspace/Teams Course Connector (ShuffleExchange) integration. Specifically, who in your organisation creates the teams and is this done using the widget or by a Microsoft Teams administrator. Regards, Marion

I bought a MacBook today specifically for this…turns out I can't download it. I tried using a browser and it keeps saying my login doesn't even exist. not sure what to do now

Does anyone know if there are API calls that can edit the availability of External Learning Tools for particular Org Units? That is, in the "External Learning Tools" admin tool, are there API calls that can edit the list of org units that have a particular External Learning Tool available to them? Essentially, I am looking…

I'm trying to export my course files into a Brightspace Package as I'm moving content between 2 different Brightspace instances (hence unable to use the Course Copy function). I noted that when I select ALL files to export, the zipped file size is 2.1 GB. But, when I selected Content + Course files only, the zipped file…

Where is the documentation for what permissions are needed to call a specific API endpoint? There are 963 permissions. It is not reasonable to ask us to go through them all to try to guess which permissions are needed. I have searched for about an hour now, and I couldn't find anything Specifically, I am trying to call the…

Incorrect teaching content has been added to the Brightspace subject site. How can I identify who made these changes?

Previously on D2L, we were able to scroll left and right in the gradebook regardless of where we were viewing vertically. Now we have to scroll all the way to the bottom of the gradebook in order to scroll left and right. This does not allow us the ability to view the top of the gradebook while scrolling left or right,…

I am looking for some advice on how to handle reporting for completions in shared/central courses within Brightspace Data Sets. In our current organisational structure, we can easily identify the department and faculty for a course offering using the Org Unit Parent dataset. However, an issue arises with courses that do…

We are using analytics builder to view previous students attendance. I've noticed that even though there are no filters on restricting to active students only, any students who are deactivated do not appear on the report. I have a similar one for grades and the report will show the grades for deactivated students but not…

I clicked the link under resources to use the PIE resource to add some suggestions to improve D2L. I, however, received the following message. Just wondering if the feature has been discontinued, if it is because I am using Microsoft Edge, or is this just a temporary issue, or something else? Thank you.

my professor Ande. ask me to resubmit the assignment through the portal in Brightspace. I need help with this?