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Email alerts
Hi there, Not sure where to post this, (Mods feel free to move if needed) but earlier today I was on a call and things like digital escape rooms, gamification, learn through story, and branching scenarios came up. I remembered there were articles about those things like that on here and shared them out. Here's one - The…
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Chat With An Agent
I would like to chat with a live agent please.
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Observed in Person Assignment - Marking it Complete
Hi, I have been trying to find the answer, but I haven't had much luck. It seems like everything I find partially answers my question or only discusses how to set up in-person/on-paper submissions. When using an observed in-person/on-paper submission, can you "override" any of the selected "Marked as Complete" options when…
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Can Brightspace be set up to deliver in-LMS alerts to students on Teams?
Our organisation has set up the Brightspace Course Connector for Microsoft Teams which has allowed classes to be set up on Teams. To expand on this integration, as a point of interest, I'd like to know if Brightspace can send LMS notifications/ alerts to students on Teams in addition to the standard notifications they…
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Trying to do user management via API
I have API access, but I'm having a very hard time figuring out how to enable and disable users via API. I am unsure of the endpoints to use and the scope needed. Anyone have any thoughts?
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Is there a way to find a word count for an entire course in Brightspace?
We're trying to find out if there's an easy way to find a course's total word count for translation services. Thank you!
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Feedback Showing on Brightspace Quizzes
I am wondering if Brightspace changed a setting recently on quizzes? I have the setting enabled for a quiz where students have 2 attempts - my goal is that they review their incorrect questions with their text/notes then retake the quiz, but it is showing them the question feedback provided for faculty grading after they…
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How to activate/use the demo student
We are brand new to D2L and are in the middle of train the trainer and my faculty would like a demo student. I found several different things. One said turn this account on, another said just add a role and a user. I found this morning where you can use and API to enroll the account automatically in courses. I found other…
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Browser Find function no longer works on Enter Grades page
With the recent update to the Enter Grades page (scroll buttons), it seems instructors can no longer use the Find function in the browser (Ctrl+F) to jump to specific columns (grade items). Wondering if anyone has a work-around for finding a grade item quickly on the Enter Grades page?
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"Hidden before start" is still visible to students
In Course Admin-Manage Dates-Bulk Edit Dates the options under Start Dates and End Dates are Visible with access restricted before start Visible with submission restricted before start Hidden before start It seems that if I select Hidden before start, then a students would not SEE the item in the content before the start…
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Attendance in Gradebooks
Is there a way to include attendance grades into a gradebook and to also be included in the final grading?
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Announcement Emails
When creating an announcement in a course, the instructor doesn't see an option to send a copy to the students' email. How do you enable this? Or is it up to the student to enable that notification?
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Competencies and Outcomes
Currently we have 91 faculty members using the legacy Competencies tools. We have others who would like to use Outcomes. I was under the impression that you could only enable one or the other at an institution. I have also read that you can only enable one per org unit and it is not possible to use Outcomes with classic…
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Brand new to creator +
My college just adopted Creator + with H5P and I just got access. We have had no training on this technology and the videos I have found a video online don't seem basic enough and my Brightspace set-up seems different from the videos. I have been using SoftChalk to develop interactive content and now we have been asked to…
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Learner Awards Widget only displays Badges, not Certificates
Why don't my Certificates appear in the Learner Awards Widget? Only Badges appear in the "Available Awards" tab. This is especially confusing since the Awards tool in the classroom shows both Certificates and Badges as available. In Brightspace, the term Awards seems to encompass both badges and certificates, but the…
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Automatic Publishing - flagging late submissions
Hello, Can there be a feature developed that allows us to still utilize the auto-publish feature, but flag/hold any assignments that are submitted late that require an instructor to manually publish?
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Instructor created a rubric but some values are incorrect and it has already been used
As the subject says. I'm a new admin, and one of the rubrics that was attached to a course (the rubric predates my employment) was incorrect. The total points available from all items is lower than the scoring metrics. This wasn't discovered until the instructor had already input grades for some students. How can I either…
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Internal Error on Survey Access
Hi folks, Does anyone know why I might be getting an internal error for one role type when they try to access a survey from the content? I'm using the new content experience. The role with the issue can view as learner and access the survey without issue. I have checked permissions and have the following set for 'Survey'…
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Privacy concerns where sponsor/mentors are able to access the information of all students in a class
Our students are each assigned a mentor who is responsible for their progress through the Brightspace course. The issue is that when the a mentor views their student's progress in the virtual classroom, i.e., grades, assignments, etc., they are also able to see ALL the other student's personal information, grades and…
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Login information question
hello i am trying to log in on the app on my phone but i dont know what my username is? Thank you