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Thought Leadership
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Community Corner
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Development
Connect with product experts to learn more about tools frequently used by Brightspace Developers such as APIs and integrations!
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Partners
Want to learn more about Brightspace Partners and Integrations? This is the place to be!
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Product News
Stay up to date with product updates and announcements in this category.
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Training
Learn more about all the upskilling opportunities with courses and resources offered via the Brightspace Learning Center, Brightspace Guided Training and other training opportunities!
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Release Notes
Connect with our release information to learn about monthly improvements and updates to Brightspace.
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Known and Fixed Issues
Connect with our Known and Fixed Issue information to learn about improvements made to Brightspace.
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Customer Enablement
Connect with and ask questions on how to best use the Brightspace Product to transform the way your users learn!
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Accessibility
The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.
Higher Ed / Postsecondary
Category List
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Discussions
Discussion List
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Turn off suggestions that I use AI
Please give me the option to turn off the relentless demand that I use AI in at least one of the digital spaces I occupy. I don't welcome any AI help inside Brightspace itself. I'm sure other people have a use for it, but I don't.
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Any ideas on how to email >3000 recipients?
Hi. We have several course offerings (and other org unit types) with more than 3.000 participants (the max. limit for the BCC email field), which means we cannot email them, which we would like to. Does anyone else have this challenge, and how are you working around it? Work arounds or ideas for work arounds will be much…
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Keep percentage grades from rounding up
We don't want to display any decimal points with our percentage grades, but if we don't set it to at least 1 percent it rounds up. Even if I set the managing view to 1 decimal and the student view to 0 decimals, it still rounds up in the students point of view. Is there a way to keep it from rounding up?
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Discussion word count
Currently when a user posts a discussion thread reply, if the original thread is included in the reply, the word count counts all words in the reply as well as the words from the original thread. Some of us have a word-count requirement for replies. How can we get it that the word count feature only counts the words in the…
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View options: display full discussion posts and replies all at once
In a discussion topic, the option for Reading View is useful because you can see and scroll through the text of the original posts, but you cannot see the text or authors on any of the replies without opening the post individually. The option Grid View is useful for threading and seeing all the posts with replies and…
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HONORLOCK
HOW DO I ACCESS HONORLOCK
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How to change quiz question score after attempts?
Hi D2L Community, Is there a way to change the quiz question point value after a student attempt has been made? e.g. I have a question which was scored as 1 pt, but it's supposed to be 3 points. Is the only way to adjust the Grade Item score (via Grades) & "to update all attempts" (via quiz)? I've referred to this thread…
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Where do I find my grades?
I just completed the first PCP course and my grades have been listed as released, where do I find them? I am looking for my overall final grade.
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Browser Find function no longer works on Enter Grades page
With the recent update to the Enter Grades page (scroll buttons), it seems instructors can no longer use the Find function in the browser (Ctrl+F) to jump to specific columns (grade items). Wondering if anyone has a work-around for finding a grade item quickly on the Enter Grades page?
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Can students see AI reports with Turn It In
Greetings, Are students able to see the AI report if you give them the option to review the Turn It In similarity check in the Assignment tool?
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JWKS issue when deploying M365 LTI app
We have a newly deployed Brightspace instance (brightspace.spst.edu) and are configuring LTI Advantage (LTI 1.3) integrations for the first time. Our JWKS endpoint is returning — an empty keys array. We have successfully registered tools under Manage Extensibility > LTI Advantage, created deployments, and even completed a…
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Dropped grades
I have set up my Gradebook so as to drop the lowest grade in certain categories. I know how to do it but I always get questions from students when they see Dropped! I know the program assumes that the next assignment could potentially be dropped, but I wish there were a way that students wouldn't see that. I talked to a…
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Potential to see Letter Grade and Percentage for Final Calculated Grade
We use letter grades for our automation to our SIS system, but one of our campuses wants to see the percentage for the final grade. I haven't seen a way to create a grade scheme that shows both a letter grade and percentage. Is that possible to do?
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Is D2L accessible for Faculty in Spain
Hey, I'm travelling to Spain and was told that I won't be able to access D2L from there. Since D2L is cloud resource I'm thinking it 'should' be available almost everywhere. Can you confirm if access, for the Fanshawe College D2L instance, is available when abroad in Spain. Are there any limitation to consider when…
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Insights: How to find how many Instructors and how many students are using Brightspace
How do i find out how many Instructors and Learners have used the system during a period. I do get the number of access; but it doesn't translate for me the unique faculty access. I want to tell administration that for example: out of 500 faculty that were synced in for this semester; 230 were actively using the system; or…
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How can I access past courses?
I am trying to find a past course I have taught but it no longer shows up on my brightspace account. Where can I find these old courses?
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Need help with error code. My IT says it is on your end.
Your email domain is not authorized for login with this organization. Please contact your administrator to verify your domain.
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Is there a way to identify courses using HTML pages in Brightspace?
Hi everyone, I’m wondering if there is a scalable way to identify which courses or instructors are currently using HTML pages/content in Brightspace. We’re trying to get a sense of how widely HTML content is being used across our course shells, and whether there is any reporting method available through Brightspace Data…
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Is D2L accessible for Faculty in Spain
Hey, I'm travelling to Spain and was told that I won't be able to access D2L from there. Since D2L is cloud resource I'm thinking it 'should' be available almost everywhere. Can you confirm if access, for the Fanshawe College D2L instance, is available when abroad in Spain. Are there any limitation to consider when…
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Records to Retain from Data Hub for RSI
I am interested in learning what records from online courses other institutions are retaining as student participation records documenting the Regular and Substantive Interaction (RSI) to meet the US Department of Education regulations.
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Evolution of Content: Updates, Enhancements, and What's Ahead
Content continues to evolve, and we're here to help you stay ahead of the changes! Join us as we explore the latest enhancements to Content, discuss the Intent to End of Life announcements for Classic Content and Learner Experience, and take a closer look at the direction we're heading. You'll also discover resources to…
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Brightspace Guided Training: What's New for Brightspace 20.26.11
Stay current with what’s new in Brightspace. In this monthly webinar, we’ll explore the latest features, updates, and improvements released this month and highlight what you need to know. Use the registration link under Location to attend live or watch the recording afterwards.
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Brightspace Guided Training: Q&A
You bring the agenda. Ask your Brightspace questions about teaching, course building, training, supporting or administering in our open question and answer session. Use the registration link under Location to attend live or watch the recording afterwards.
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Brightspace Guided Training: What's New for Brightspace 20.26.12
Stay current with what’s new in Brightspace. In this monthly webinar, we’ll explore the latest features, updates, and improvements released this month and highlight what you need to know. Use the registration link under Location to attend live or watch the recording afterwards.