Documentation
Additional Resources
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Thought Leadership
Connect with leaders in pedagogy, accessibility, learning experience design and more
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Accessibility
Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.
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Community Corner
Have questions about how to use Community? Stay tuned with updates, feedback opportunities and more for the Community here!
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Development
Connect with product experts to learn more about tools frequently used by Brightspace Developers such as APIs and integrations!
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Partners
Want to learn more about Brightspace Partners and Integrations? This is the place to be!
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Product News
Stay up to date with product updates and announcements in this category.
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Training
Learn more about all the upskilling opportunities with courses and resources offered via the Brightspace Learning Center, Brightspace Guided Training and other training opportunities!
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Release Notes
Connect with our release information to learn about monthly improvements and updates to Brightspace.
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Known and Fixed Issues
Connect with our Known and Fixed Issue information to learn about improvements made to Brightspace.
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Customer Enablement
Connect with and ask questions on how to best use the Brightspace Product to transform the way your users learn!
Higher Ed / Postsecondary
Category List
Discussions
Discussion List
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Bulk unenroll learners from specific Course Offering
We have Course offerings used for resources and communications, which the learners get refreshed every year as new students join/graduate. Is there a way to remove all learners from a site, in lieu of the manual approach?
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Work To Do Widget
I have some users who do not see any tasks in the Work To Do Widget at the org level, they do see the task inside the courses. Is anyone else experiencing this?
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Been trying to find the tab Quick Eval but in vain
Hi all, I'm very new to brightspace. Been trying in vain to find or create the tab Quick Eval. Can anyone help?
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I am taking a course through national payroll institute
Is this the forum I use to do my on line courses??
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Where do I find the place submit a help ticket?
I can no longer locate how to generate a help desk ticket/talk to a rep. This is a time-consuming effort and I am not sure I understand why we no longer have that on the homepage. Can I get a direct link or instructions to where I need to go to get help?
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Cannot confirm Phone Number for Notifications
I'm trying to turn on sms notifications but the text message confirmation code will not go to my phone. I've verified my phone number 3 times on the site. I have clicked and confirmed it said it resent a new code each time. Nothing is coming through.
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Can correct quiz answers be released automatically when a quiz closes?
When I have a quiz open to students for a few days, I do not want them to see what they got right or wrong immediately for fear that they will share answers with those who haven't taken the quiz yet. Once the quiz is closed, however, I'd like them to be able to see what they got right and wrong, and what the correct…
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Can I as an instructor display discussion posts and any replies to that post at the same time?
Can I as an instructor display discussion posts and any replies to that post at the same time?
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Are you able to send a Brightspace Certificate to a mass group of students?
I am wondering if you can award/send a certificate to any student at the University? I have an idea to create a specific certificate for a group of students - but need to know if you can award the certificate to certain students and not students just in one course.
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Quiz question
Are quiz start and end dates required?
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How do I add a TA for my course (college level)
I'm trying to add my TA to the course to access. I am not sure what role to assign as I can't find a TA designation. I am not sure the best way to do it.
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How do I eliminate the sidebar in the grading section?
A new feature of the preview window is a sidebar that cuts screen space down. How do I toggle that off permanently?
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Discussion Thread Help
There is no "start new discussion thread" button where it should be. How do I start a new thread?
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Where to find my classes
I'm having trouble trying to find out where to go for my online classes
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My professor posted a quiz and said this quiz requires set up. How do I do that?
How do I set up a quiz
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How would I obtain new templates for my org?
Our current templates are 4 or 5 years old. How would we obtain the newest versions of HTML templates for our org?
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It says I'm connected through SSO and I can't edit my password. What's SSO?
It says I'm connected through SSO and I can't edit my password. What's SSO?
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Students can't see Checklists
I created four checklists in D2L, but students can only see one of them. What might be the problem or how can I troubleshoot the problem?
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Hi, for a HTML based question, will the answer auto saved when someone moves to another page
Hi, for a HTML based question, will the answer be automatically saved when someone moves to another page
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Cannot find any Section Tools
Hi everyone, i having trouble with Section. I want to create section but cannot any menu for section Already tried in Course Management, Course Admin, and Course Information. But Still cannot find it. Please Help
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