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User engagement tracking
One of our Instructional Designers would really like to know more about how users are interacting with the content and materials in her courses. The current tools we have, like Insights and Content reports, are very high-level and do not get to the in-page level tracking. Has anyone tried doing much more active/granular…
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Receiving a 403 Forbidden API Error Message
We are running performance testing in our Brightspace test server with 7% failures related to "403 Forbidden" error messages. Perf Testing: We are automating 18 users to load the widget every second for 1 minute—equaling to about 1,080 users in a minute. Background: We have 4 back-end servers with round-robin traffic…
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Is the new PIE beta live?
Question: is the Beta live? It says June in the note but I am not able to log in: I tried resetting my password and got an error. I tried using an alternative email and a number of random (and increasingly unlikely) member names and got this error: "Email 'mail' is already enrolled with member name" Also, I'm not sure what…
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How to Pull Data for New Users Created
Hello, Can someone please tell me how to pull data for new user accounts created within a Brightspace environment? Some context- I am trying to stay on top of new instructors teaching classes for the first time. Thank you very much!
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Completion Grading
Hello, Can I mark an assignment as completed without giving it a grade?
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In Manage Files, how to tell which ones are connected to content
Hi there, Please would you let me know if there is any way to distinguish files that are connected with content vs files that are not in manage files? For context, the lesson has been ported over and brought a lot of files that seem to be mostly unrelated to the current subject though it is hard to know which ones are and…
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Can have an early release of a module for a student?
Hi Folks, Question I got today - "Do you know if we can have an early release of a module for a student?" I'm thinking a group of one and set a release condition, but when I do that, it only makes that module available for that single student. Would we have to remove the release condition at some point for the student, or…
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How to create branching surveys in BS
How to create branching surveys in BS
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oAuth get access token using python
Hi, Does anyone have an Python example of how to get an access token using the oAuth2 workflow without using an refresh token? I can get an access token based on a valid refresh-token but I'm trying to build a solution which does not rely on a refesh-token to be available. I get stuck in the login step because I can't find…
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Reflect in ePortfolio
Hello D2L Team, I'm currently using D2L as a student at Deakin University. I'm also a learning designer, and our organisation is considering switching to D2L next year. As part of my exploration, I’ve been testing the UX/UI features of the LMS. I’ve found the ePortfolio reflections tool to be quite useful. However, I’ve…
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Pulse Login Loop
The Brightspace Pulse app on my android updated. I went in, and after four splash pages, I found the my institution's login and signed in through the faculty sign in. I am now stuck in a login loop. When I hit the "Return to Pulse" blue button, it loops back on itself. My institution and IT department claims that they…
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Importing Multiple Questions as Separate Banks via CSV
Colleagues, I am creating novel questions in Brightspace. I utilized the proper CSV template file and tested a single question. It imported the question using the UTF8 format. I next tested the same file as a regular CSV file (there are no special characters) and it imported the question. I next tried to import two…
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How do we see if learners are completing lessons?
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Content vs New Content Experience called NCE
The due dates and end dates in the NCE are not too straight forward. In the NCE, after the due date the NCE makes the content not visible. You need an end date to keep the content visible. Why is this? When will this be fixed?
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Descriptions for Add Existing activity
In the NCE, when I add a description for an activity that is brought in using the Add Existing Activity tool, the description shows up on the instructor side, but not on the student side. Why?
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Force Module with Course Creation
Is there a way to force a pre-designed module into Content or force a template into courses that are first created in CX and then transferred over to Brightspace? I want to create a template for courses that contains a "Start Here" module with pages that have information helpful to all students. For example, my…
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My First Post
Hello, Is this the official spot to make a first post as a new Community member? Thank you, Jodie
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How to monitor instructor usage duration in their course shell offerings in Brightspace?
Hi, I would like to know if there are data sets in LMS Brightspace that covers the time spent by an instructor in their course shell offerings.
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no sounds or badges on iPhone from Pulse App
I have notifications set up in the Pulse App and I see them when I open the app and tap the notifications button. However, even though I have notifications enabled for Pulse in my iPhone settings, I still do not get push notifications such as badges and sounds. How can I fix this? Notifications I can only see when I open…
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Exempting Assignments
How do I exempt an assignment in the grade book?