Will there be downtime for the planned maintenance on August 6, 2025?
This is the email we received. It is not clear if there will be downtime during the window. Please clarify.
Hello dbagroup NMHU,
In order to ensure that your site will continue to run optimally, our Cloud Operations teams require that maintenance be done which will affect the following sites and product offerings.
Production Environment URL(s) (click link to see url-specific status page):
Expected End User Impact:
SCORM Content - SCORM Objects are not loading
Impact Description:
Maintenance pages will NOT be posted during the maintenance window.
Approximate Window of Impact:
Start Time: Aug 6 2025 7:00AM (UTC)
End Time: Aug 6 2025 10:00AM (UTC)
We sincerely apologize for the impact this disruption may cause your organization.
Kind Regards,
D2L Cloud Operations Reliability Engineering Team
To contact the D2L Service Desk (Approved Support Contacts Only):
Brightspace Community (Open a Chat or Case): https://community.d2l.com/
Email: helpdesk@d2l.com
Answers
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Hello @dbagroup.N.431,
Thanks for reaching out! There will only be downtime to SCORM content for some period of time during the maintenance window.
admin