Documentation
Additional Resources
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Thought Leadership
Connect with leaders in pedagogy, accessibility, learning experience design and more
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Accessibility
Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.
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Community Corner
Have questions about how to use Community? Stay tuned with updates, feedback opportunities and more for the Community here!
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Development
Connect with product experts to learn more about tools frequently used by Brightspace Developers such as APIs and integrations!
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Partners
Want to learn more about Brightspace Partners and Integrations? This is the place to be!
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Product News
Stay up to date with product updates and announcements in this category.
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Training
Learn more about all the upskilling opportunities with courses and resources offered via the Brightspace Learning Center, Brightspace Guided Training and other training opportunities!
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Release Notes
Connect with our release information to learn about monthly improvements and updates to Brightspace.
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Known and Fixed Issues
Connect with our Known and Fixed Issue information to learn about improvements made to Brightspace.
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Customer Enablement
Connect with and ask questions on how to best use the Brightspace Product to transform the way your users learn!
K-12
Category List
Discussions
Discussion List
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Tracking completion
I'm wondering how you might be able to track completion of a course when there is a core module and then a set number of elective modules that a user has to complete. We're doing this for our staff professional development and want to give some choice and agency to them. There might be one or two core components that they…
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How to improve the 'Pulse' app for students??
I was wondering if it's possible to choose which D2L sections show up when my students use the Pulse app? Is that something my district has decided? Can I, as a teacher, customize my course so that when students open it on Pulse it doesn't automatically show Activity Feed, Content, and Grades? Our school district does not…
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Is it possible to create parent-child relationships without using one of the listed SIS tools?
We did not use the IPSIS tool or holding tank to create student accounts and we are seeking an option to create the parent/guardian-child relationships in Brightspace so families can monitor progress through the app.
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Quiz Feature
Is there a way, after students have take a quiz you can set the settings so they can go back in and see which questions they got correct and which ones they got incorrect?
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Why does the error retrieving credentials ad appear?
When entering the courses the advertisement appears. It is not with all teachers, only with some. 1. Enter credentials. 2. Choose a course. 3. Notice appears.
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Set landing page based on user role
Anyone know where I can configure the landing page for users (depending on their role) within vLE? Teachers should land on the THP page whereas students should land on their school's page.
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How do I unenroll one student from multiple courses?
We have several students who have new courses this year and need to be unenrolled from their previous courses.
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Self Assessements
How can the instructor view or provide feedback on a completed self-assessment?
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How to hide assignments
Good morning, I am trying to mass hide assignments until a certain criteria has been met. I have hidden the units (content), but students are still able to access the assignments under the assessment tab on their nav bar. Thank you!
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Multiple Choice vs Matching Quiz for Answers with Numbers
Is there a way that the "Question 4" headings can be removed for multiple choice questions? Ideally I would like just the picture and no heading at all. It complicates things when the answers are numbers as well. I tried to create this quiz as a Matching quiz, but that didn't work because again — the numbers complicate…
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Glossary
Where can I find information on creating and connecting the glossary to the content?
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PGP - Where do I upload my key and the system to utilize it? Also, have do I force PGP?
Good Day I'm actually a parent of a student, how do I upload my PGP Public key into the system? I also would like to know how an Org can set mandatory PGP for all students, administrators and teachers. Furthermore, I'm sure I'm just not seeing the option, since no modern platform would forgo such a based staple of email /…
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How do I turn on the new content view?
I turned off the new content view by mistake - where do I turn it back on? I can't find it.
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Can't Make a Copy of Google Drive Document from Brightspace
Hi, I've copied the components of a class I previously taught to this years class. I have all my content via google docs, however BS is not letting the students copy the document into another google doc. They can only download the document as a word doc. I tried to copy the doc from BS myself and it doesn't allow me either…
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Is it possible to copy student work already completed to a new section of a class?
We want to split up a class that got too big for the teacher. Is it possible to copy student work already completed to a new section of a class?
- Can announcements be sent to departments?
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How do I delete old courses I no longer want or need?
we have a whole new set of courses and want to delete the old ones. How can we do this?
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How do I hide courses that I don't want to see on the search list?
We have a new set of courses this year and want to hide last year's courses from the drop-down list under the grid at the top of the page.
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Quick Eval - the PDF work that students submitted does not show up.
Hi there, Previously under the Quick Eval, teachers are able to view the PDF submitted by students. But starting from last week, the PDF is not visible anymore. Help please. Thank you.
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Forget Password link not working
Hi, Whenever our students or staff click on "Forget Password", there will be no link sent to the email addresses to reset. Please assist.
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Cómo las instituciones de América Latina están transformando la educación superior, ofreciendo la mejor experiencia para los estudiantes a través de modelos híbridos. How Latin American institutions are transforming higher education, offering the best experience for students through hybrid models.
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