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Why does the error retrieving credentials ad appear?
When entering the courses the advertisement appears. It is not with all teachers, only with some. 1. Enter credentials. 2. Choose a course. 3. Notice appears.
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Set landing page based on user role
Anyone know where I can configure the landing page for users (depending on their role) within vLE? Teachers should land on the THP page whereas students should land on their school's page.
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How do I unenroll one student from multiple courses?
We have several students who have new courses this year and need to be unenrolled from their previous courses.
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Self Assessements
How can the instructor view or provide feedback on a completed self-assessment?
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How to hide assignments
Good morning, I am trying to mass hide assignments until a certain criteria has been met. I have hidden the units (content), but students are still able to access the assignments under the assessment tab on their nav bar. Thank you!
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Multiple Choice vs Matching Quiz for Answers with Numbers
Is there a way that the "Question 4" headings can be removed for multiple choice questions? Ideally I would like just the picture and no heading at all. It complicates things when the answers are numbers as well. I tried to create this quiz as a Matching quiz, but that didn't work because again — the numbers complicate…
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Glossary
Where can I find information on creating and connecting the glossary to the content?
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PGP - Where do I upload my key and the system to utilize it? Also, have do I force PGP?
Good Day I'm actually a parent of a student, how do I upload my PGP Public key into the system? I also would like to know how an Org can set mandatory PGP for all students, administrators and teachers. Furthermore, I'm sure I'm just not seeing the option, since no modern platform would forgo such a based staple of email /…
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How do I turn on the new content view?
I turned off the new content view by mistake - where do I turn it back on? I can't find it.
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Can't Make a Copy of Google Drive Document from Brightspace
Hi, I've copied the components of a class I previously taught to this years class. I have all my content via google docs, however BS is not letting the students copy the document into another google doc. They can only download the document as a word doc. I tried to copy the doc from BS myself and it doesn't allow me either…
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Is it possible to copy student work already completed to a new section of a class?
We want to split up a class that got too big for the teacher. Is it possible to copy student work already completed to a new section of a class?
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How do I delete old courses I no longer want or need?
we have a whole new set of courses and want to delete the old ones. How can we do this?
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How do I hide courses that I don't want to see on the search list?
We have a new set of courses this year and want to hide last year's courses from the drop-down list under the grid at the top of the page.
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Quick Eval - the PDF work that students submitted does not show up.
Hi there, Previously under the Quick Eval, teachers are able to view the PDF submitted by students. But starting from last week, the PDF is not visible anymore. Help please. Thank you.
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Forget Password link not working
Hi, Whenever our students or staff click on "Forget Password", there will be no link sent to the email addresses to reset. Please assist.
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Merged: Free Webinar! How TCU and SIDES Address Accessibility using Brightspace and ReadSpeaker
This discussion has been merged.
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Edited Quiz Not Showing for Instructor
Hi - one of our instructors told me that they edited a quiz in BS and when the students open it, it’s fine, but when they try opening it to see it still gives them the old version. How can they fix this?
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Inserting a chart
I would like to insert a 2-row chart (title row and row with the information) into a page. I want the title to be clickable so that when it is clicked it will open the rest of the chart which is hidden until the title is clicked. Is this possible and if so, how? Thanks for any help.
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Move Lesson back into Unit
One of our instructors accidentally dragged and dropped her First Unit into her Second Unit. Now her First Unit is a Lesson in her Second Unit. How does she get it back? She tried to drag it back but it won't go. When we click on the First Unit/Lesson the option to Reorder is greyed out.
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WCLN courses are doubled up
WCLN courses are doubled up - multiple "unit 1", multiple "unit 2", etc. What are the next steps to fix this issue?