We sometimes get duplicate learner accounts (email typos, multiple registrations, SIS mismatches). Fixing in the SIS often orphans data in Brightspace. Has anyone found a way to: Merge or otherwise preserve progress, grades, quiz attempts, and completion dates when consolidating accounts? Map/move artifacts from User A →…
If I run a file to disable a user's account through IPSIS (DELETE action for that record), what would the difference be between running a file with a Create vs an UPDATE action to enable the account again?
Hi all, I manually enroll a user to a course offering and I am sure it is done as I can see it from the user's enrolment log (Admin > Users > Enrolment Log) and user can see a new Course tile on the homepage. However, if I go to Course Admin > Classlist > Search and I cannot find that user in the list. Can you help me to…
as the admin, I've lost the options in the contextual menu for each user, such as "Impersonate," list appers as blank url = "https://rejibsu.brightspace.com/d2l/lp/manageUsers/main.d2l?ou=6606" screenshot = There was a patch applied yesterday to production, is perhaps an unintended consequence? should I open a support…
When I'm on the Enroll Users - Sections page, if I click on the Advanced Search Options link, it takes me to www.d2l.com. I'm assuming this is a bug, but I'm curious if anyone else is encountering it?
HI, I want to update the Org ID of some of our users - when I upload the new spreadsheet with the new Org ID I get a response saying the Org ID is not found - how do I create new Org ID in a spreadsheet ?
What does the green dot mean
Hello, I am trying to bulk update usernames in our system from a users name (ex., johns) to their email address (ex., johnsmith@gmail.com). Is there a way to do this in bulk? I tried using the bulk update csv but it did not work because the username is a required column. I tried changing the update form in form elements…
When we onboard new users, they are enrolled as a learner in our onboarding course. After their first week or so, we enroll them in a cascading role, and their learner status is overridden. I'm about to release a series of microlearnings and I'd like their learner progress remain unchanged. I guess I could create a branch…
Hello D2L community, We created a course but now we want to know how to more effectively restrict our audience to access certain content. We need to grade each user individually, but we have different modules inside the course (3) with scorm objects from which we take grades for quizzes. However, we also have a guide…
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You bring the agenda. Ask your Brightspace questions about teaching, course building, training, supporting or administering in our open question and answer session. Webinar passcode: 098677
October’s Accessibility Interest Group meeting is almost here. This month,we have Niki Ramesh from the Canadian Broadcasting Corporation, who has agreedto cover a topic she discussed at the Digital Collegium 2025 AccessibilitySummit in July. Session Time: Thursday October 2, 2025, 11 a.m. to 12 p.m. ET Session topic: Using…
Save your seat for our “Bright Ideas” 💡 Webinar Series. Each webinar is 45 minutes, followed by 15 minutes of Q&A and networking. Take a deep dive with our Customer Enablement Team into Brightspace tips and tricks for better digital learning experiences! What to Expect 🧭 Explore the clean, modern interface of the New…
Want to stay on top of the latest and greatest in Brightspace being released this month? This session will cover all the newest release information in October 2025! Webinar passcode: 231958
Save your seat in our “Bright Ideas” 💡 Webinar Series. Each webinar is 20 minutes followed by 10 minutes of Q&A. Take a deep dive with our Customer Enablement Team into Brightspace tips and tricks for better professional learning experiences! What to Expect 💼 Tailor content to meet unique needs of industry professionals 📢…