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Calling all K-12 Teachers!
We would love to hear from K-12 Teachers about how we have organized our Brightspace help documentation. If you're a K-12 Teacher, and have a few minutes, please take a moment to complete this short survey: Tool-based navigation survey – K-12 Teachers Also, if you're part of the D2L Champions Program, you can submit your…
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Grades: possibility for access to student submission
Hello! Our group was wondering if there is a possibility to click and access the student submissions when looking through the "Preview" window? We keep searching for a One Stop Shopping opportunity if you know what I mean? Merci!
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Exporting Student Contact Info
Hi, For report purposes I need to be able to export user information including their parent contact information. But when I look at the information that gets export through users (Datahub) it does n't have this info. Is there any way to export this? Thanks,
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Text box lines not appearing when pasted into Brightspace
Hi all. I frequently use the text box feature inside Brightspace. Now, I use TextBlaze to insert a textbox with everything I need set up instead of making a new one on Brightspace each time. However, I have learned that the lines in the textbox, when shortcutted in, appear invisible to students. For example, I have a…
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Exporting Quizzes
Hello everyone! Does anyone know if quizzes can be exported from Brightspace? We have teachers creating quizzes in Brightspace and would like to export them for their records. Thanks!
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Need help reseting a grade entry back to just a blank entry.
I would like to remove a grade entry in the grade book so that it is just blank. Before the most recent update, when I deleted a grade and saved, the gradebook would just show a blank entry. Now when I delete a grade in the grade book and save, it saves as a Zero. Is there any way to go back to just a blank entry in the…
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Error while uploading a video
I'm trying to upload (publish) a video, but I keep getting this error message: "Error: Thread was being aborted." Does anyone know what this means or how to fix it? Thanks in advance!
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bulk user import
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Single Profile Widget - Spinning Wheel
Hello, for some reason, one of our instructors keeps getting the spinning wheel on their single profile widget and the option to configure it does not do anything. Even me, as the super administrator can't try to resolve this. Any idea what may be happening?
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Projecting/ Presenting Information via Brightspace...
I use Brightspace exclusively in my classroom. One thing I wish for is some type of "presentation mode" when I project my lessons. When I make the screen larger by zooming in (while using Chrome), I find that it makes the top banner and side menus larger as well -decreasing my overall real estate space. (I'm not sure if…
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How can teachers ensure they see student submissions immediately when they are submitted?
Hello, One of our teachers is reporting that she is not always seeing student submissions in real time when they are submitted. As a result, she has assigned students to extra blocks of catch up time, not knowing the student has already submitted their work. The students have been able to produce their confirmation emails…
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Single Profile Widget Not Loading
The Single Profile Widgets are not responding or loading in any of my courses. In the past this widget has worked fine, showing the contact info I configured it to, but after I edited it a few weeks ago, the Single Profile Widget only shows a loading circle instead of any information. This loading circle is also on the…
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Quick Eval slow to load!
Hey everyone, I'm noticing a major slowdown with the Quick Eval tool loading. It can take 30-50 seconds to refresh, or load whenever I visit. This includes when I first load it, mark an assignment, and then return to the Quick Eval screen to go to the next assignment. Is anyone else noticing this and what might be causing…
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Quick Links need to be entered twice
In assignments, when I highlight a word or phrase to quick-link, it asks me to type in the word or phrase in a pop-up window. Why do I need to manually type in something I just highlighted? This word processing 101 and should be expected on any platform in the year 2025. Again — so many extra clicks for something that the…
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"assignment" tool pop-up after student submission = Misleading to students
Hello! When students submit an assignment, the "assignment" tool pops up for them and provides an overview of the assignments completed and which ones are next to complete. That said, this tool is misleading because it gives the students the impression that this is the course outline. Students click and attempt the next…
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Embedding MS Stream Videos: Permission Issues
We have had several faculty members try embedding MS Stream videos into their courses and run into several issues related to permissions. Basically, even if a video is set to be available to anyone to watch, they get an error in Brightspace saying "You don't have access." Has anyone else run into similar issues and/or…
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Can my progress meter on my table of contents show assignments instead of topics?
I have removed the display for now but it is confusing to show 'topics' and have students think that they have finished a topic when there are still assignments to complete. I want the progress meter to show 'assignments' in that table of contents widget instead. Is there a way to do that?
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Work To Do Widget Is Skipping Ahead Two Weeks When Creating The Upcoming Task List for Some Students
Why would the list of upcoming work exclude the work due over the next two weeks for some students, but not all. For more detail: Students who are mostly on track with posted due dates see all work due for the next two weeks, as well as all work due for the next few months. Students who have a long list of overdue work…
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Dropdown Fill in the Blank Practice
Two requests for the dropdown fill in the blank Creator + Practice. First, the right minus wrong feature does not work for us, please fix. Second, it would be perfect if the users could check their answers without completing every dropdown. We have a use where the teacher would like to give a timed test, to end at 3min so…
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Is there a way to get the Visual Table of Contents to show topics completed?
Good morning, I am wondering if there is a way to have the Visual TOC to show topics completed instead of just visited. For example, if a student clicks on a test or assignment, but doesn't actually complete it, the Visual TOC will show as complete. I am wondering if I am missing a setting. Thank you! Laurel
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Content Progress Time stamps
I have a student that seems to be moving quickly through the course content and interactive videos. which made me curious why he's been able to finish things so quickly. When I've looked at the 'Content Progress' section of the 'Class Progress' tool, it is showing that he's made one visit, spent a good chunk of time on…