Documentation
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Thought Leadership
Connect with leaders in pedagogy, accessibility, learning experience design and more
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Accessibility
Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.
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Community Corner
Have questions about how to use Community? Stay tuned with updates, feedback opportunities and more for the Community here!
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Development
Connect with product experts to learn more about tools frequently used by Brightspace Developers such as APIs and integrations!
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Partners
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Product News
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Training
Learn more about all the upskilling opportunities with courses and resources offered via the Brightspace Learning Center, Brightspace Guided Training and other training opportunities!
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Release Notes
Connect with our release information to learn about monthly improvements and updates to Brightspace.
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Known and Fixed Issues
Connect with our Known and Fixed Issue information to learn about improvements made to Brightspace.
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Customer Enablement
Connect with and ask questions on how to best use the Brightspace Product to transform the way your users learn!
K-12
Category List
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Discussions
Discussion List
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I put the wrong school in for my registration and now can't go back and change it
Hi there, I need to change my school/organization to Comox Valley Schools instead of Navigate Nides. How do I go about doing that? Thank you, Rusty Tannant
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Displaying All Questions and Answers
I'm wondering if I give two attempts for a quiz and select “display all questions and answers”, will it only reveal those answers after the SECOND attempt? I don't want students to receive the answers before their second attempt obviously :)
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Course files all deleted!
It appears someone has deleted every single file in one of our courses! They've done it from the 'Manage Files' section rather than from within content because the modules and topics themselves are still there. I've tried finding out through the data hub when it happened and who did it, but the only option I can see is…
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Shuffling questions in a section
I have two sections in test. One is a multiple choice section, the other is a single written answer question. How do I shuffle the questions within the multiple choice section?
- How can I submit my student's work in a dropbox without having to borrow his identity?
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admin account won't login
Admin account won't login
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Question on data reported for feedback read
Hi! We recently were looking at the "FeedbackIsRead" column in the data report "Assignment submissions" and we've noticed some issues with the way the data is collected for feedback. If a user views their overall feedback from the Gradebook, this doesn't count as "read". Additionally, if there is inline marks that the…
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Automatic Zeros after Due Date
How can I get the gradebook to automatically assign a zero when the due date has passed?
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Hello. Is it possible to delete a mistakenly submitted assignment before it is graded
Hello. Is it possible to delete a mistakenly submitted assignment before it is graded
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Multiple Choice Quiz is Pending Evaluation
I have created a new multiple choice quiz and when I test it, it says "Pending Evaluation". Just to clarify, there are no written response questions in this quiz -- only multiple choice questions. Another multiple choice quiz I made in the past is working as expected and giving a percentage mark upon completion. I'm not…
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How do I set a release condition of taking the survey in order to take the quiz?
I am attempting to set a release condition for my quiz. I have three surveys saved into my course already. Whenever I select the release condition "Survey attempt completed"- brightspace says "no surveys available". Why is Brightspace not recognizing that I have surveys in the system.
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What are some of your favorite tools for student and instructor accountability?
Hello! I am curious what the community thinks are some of the best tools for student and instructor accountability. Things like login times, submission times, feedback response times. Tools that help administrators keep students and instructors accountable. Thank you:)
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How do I give the facilitator role the ability to adjust due dates?
How do I give facilitators associated with programs that use our Brightspace platform the power to change due dates without granting them the ability to change assignment grades and other specifications? Our goal for our online program is to give our students flexibility with their education, but we still want to implement…
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Is there a way to have intelligent agents run on certain dates for my asynchronous courses?
I am wanting to run my intelligent agents on specific dates to remind students that they should have completed certain quizzes and/or tests by a certain date. Unfortunately, all I can see is the option to run the agent in intervals of "daily, weekly, etc". It would be great to set up my agents at the beginning of the year…
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Inline Feedback disappearing
Hello, A couple of students have reported their inline feedback from their instructor is missing. We have discovered the inline feedback an instructor leaves on assignments disappears after about 6 months. Is there a setting that can be adjusted? We DO NOT want the inline feedback to disappear, especially if the student…
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Export Levels of Achievement from Mastery View
There are options to export the traditional grades from the Grades tool, but I can't seem to locate a way to export the levels on standards from Mastery View. Is there an export option for Mastery? Is there an API we could harness to export ourselves if the option hasn't been built into the UI yet?
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Students writing on uploaded content files
In one of my courses there is a tool bar that pops down over pdf documents that allows the student to write on the file. In my other courses I do not have this tool bar and I would like it. How do I add it so that the file I upload can be edited by the students in their content spaces?
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Missing My Courses Widget in Homepage
What steps do I take to make the My Courses Widget appear for all instructors in our school? I set up the homepage to enable this widget to be displayed. My admin log-in works fine but my instructors and learners are only seeing the courses they are enrolled in the Course Selector.
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Is it possible to use intelligent agents to send emails to parents?
We are wondering if it is possible to trigger an email to parents using intelligent agents.
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Where has the Turnitin Feature Gone?
I used the turnitin feature this past semester for plagiarism and AI detection but now the option isn't available. Was turnitin removed? It no longer has the option available in the evaluation category. I read through the following and it doesn't help
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