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Why can't I download Pulse?
I'm getting an error that says "Security policy prevents installation of this application" whenever I try to download Pulse to my phone, what's going on?
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Can zip files be uploaded to D2l?
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creating an internal course link
In the Classic Content Experience, is there a way to create an internal course link to a content item (a module, a file; NOT an existing discussion, assignment, etc.), without using the whole URL, so that the links will persist if I copy the whole course? That is, in the copy of the course, the link points to the module in…
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Managing Quizzes
In manage quizzes, how do I move a quiz from "Without Category" into a Category?
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Inline Feedback Problem
This is a bit urgent. I have an instructor whose students are receiving an error when trying to read the instructor's annotations on Dropbox assignments. When I impersonate the student, and attempt to read the inline feedback for the assignment titled Final Reflection Paper, I get the following error: "Something went…
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Sections - deleted by IPSIS but still showing in course when adding new users
I'm keen on your advice/experience: We successfully removed three sections by IPSIS from a course (they weren't being used so no users within them). They no longer show in org unit editor and IPSIS admin records show successful removal. When in the course, Classlist, add existing user, the sections aspect still remains.…
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Unknown error sending email - PDF attachment
Recently I have received reports of users receiving a generic error message when attempting to send emails with PDF attachments. I have tested and replicated the issue multiple times but have been unable to identify a common cause. It does not occur with every PDF document, only some. The file size and number of recipients…
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All existing quicklinks broken.
I created new topics using HTML source code, for the buttons that link to existing quicklinks I did not use the built in editor tool instead I copied the form template link and pasted in HTML anchor tag href. Is that the cause of why all existing quicklinks broken or is it a separate issue and how to resolve it?
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Please Help Login In
When I go to login through the Approved Support Contact Homepage it says Single Sign-On Error We can't log you in because of an issue with single sign-on. Contact your Salesforce admin for help. SOS error.
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Issued Award Criteria
Hi, we have issued an award to one of our employees and written a criteria in error. We have tried revoking the award and re-issuing, but the wrong criteria still appear on our reports. Anyone know how it could be fixed?
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Can emails sent from the classlist in an org unit be retracted?
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Why are my tabs wonky using html Tabs element?
I've added content to an HTML file using the Tabs element (D2L template). When I open it on Edge or Safari, the tabs appear normal at first but then clump together and are only viewable the first time I click on them. Google Chrome is slightly better, but not with 100% consistency. If I use the pop-out feature to open the…
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How i can use D2L as a student even when i am a instructor?
I am using D2L as a instructor but I want to login as a student in D2L but I don't know how to login as a student in D2L . How a instructor can also use D2L as a student ?
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Home Page Dashboard
Hello, the Dashboard Widget on our Home Page shows courses that are in progress. The issue is, when a course is completed, it shows in the Award list but does not disappear from the in-progress Dashboard. Anyone else experienced that?
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Way to create a question type in CSV that allows for numeric input with Errors tolerances?
Has anyone found a way to generate a question with numeric inputs for the students and error tolerances OTHER than using the question editor in D2L/Brightspace? Either by R, CSV or Python would be great! I have a script to mass generate questions in Python that creates a CSV files and allow for an array of answers (all…
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Is there an article outlining the character limitations for the various contexts within Brightspace?
Hi There Can anyone point me in the direction of a D2L resource which outlines the character limitations for the various contexts within Brightspace? According to this article, "D2L has introduced character limits to various fields within Brightspace over the last few years and will continue to evaluate fields that do not…
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Page renders an "error" message after moving forward as a learner
Greetings, We created a course and would like to test the content under the learner view (I've added a short snippet for context). Would you be able to assess this for us. As it stands, the course is "viewable" The course has release conditions Please advise. Desmond Hayes
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Question about auto submission
Hi, I am a leaner, I was working on a quiz on brightspace, and halfway through, the browser suddenly closed, and when I went back, all I saw was that the quiz was showing attempt 1/1 and attempt in progress, and wouldn't allow me to get back into the operation. In this case, will it be automatically submitted after the…
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How can I control the size of french characters in equations?
French characters in equations are displayed at a smaller size than the surrounding text. Is there a way to override this?
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how do i view users
how do i view users