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Sections - deleted by IPSIS but still showing in course when adding new users
I'm keen on your advice/experience: We successfully removed three sections by IPSIS from a course (they weren't being used so no users within them). They no longer show in org unit editor and IPSIS admin records show successful removal. When in the course, Classlist, add existing user, the sections aspect still remains.…
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Unknown error sending email - PDF attachment
Recently I have received reports of users receiving a generic error message when attempting to send emails with PDF attachments. I have tested and replicated the issue multiple times but have been unable to identify a common cause. It does not occur with every PDF document, only some. The file size and number of recipients…
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All existing quicklinks broken.
I created new topics using HTML source code, for the buttons that link to existing quicklinks I did not use the built in editor tool instead I copied the form template link and pasted in HTML anchor tag href. Is that the cause of why all existing quicklinks broken or is it a separate issue and how to resolve it?
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Please Help Login In
When I go to login through the Approved Support Contact Homepage it says Single Sign-On Error We can't log you in because of an issue with single sign-on. Contact your Salesforce admin for help. SOS error.
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Issued Award Criteria
Hi, we have issued an award to one of our employees and written a criteria in error. We have tried revoking the award and re-issuing, but the wrong criteria still appear on our reports. Anyone know how it could be fixed?
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Can emails sent from the classlist in an org unit be retracted?
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Why are my tabs wonky using html Tabs element?
I've added content to an HTML file using the Tabs element (D2L template). When I open it on Edge or Safari, the tabs appear normal at first but then clump together and are only viewable the first time I click on them. Google Chrome is slightly better, but not with 100% consistency. If I use the pop-out feature to open the…
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How i can use D2L as a student even when i am a instructor?
I am using D2L as a instructor but I want to login as a student in D2L but I don't know how to login as a student in D2L . How a instructor can also use D2L as a student ?
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Home Page Dashboard
Hello, the Dashboard Widget on our Home Page shows courses that are in progress. The issue is, when a course is completed, it shows in the Award list but does not disappear from the in-progress Dashboard. Anyone else experienced that?
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Way to create a question type in CSV that allows for numeric input with Errors tolerances?
Has anyone found a way to generate a question with numeric inputs for the students and error tolerances OTHER than using the question editor in D2L/Brightspace? Either by R, CSV or Python would be great! I have a script to mass generate questions in Python that creates a CSV files and allow for an array of answers (all…
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Is there an article outlining the character limitations for the various contexts within Brightspace?
Hi There Can anyone point me in the direction of a D2L resource which outlines the character limitations for the various contexts within Brightspace? According to this article, "D2L has introduced character limits to various fields within Brightspace over the last few years and will continue to evaluate fields that do not…
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Page renders an "error" message after moving forward as a learner
Greetings, We created a course and would like to test the content under the learner view (I've added a short snippet for context). Would you be able to assess this for us. As it stands, the course is "viewable" The course has release conditions Please advise. Desmond Hayes
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Question about auto submission
Hi, I am a leaner, I was working on a quiz on brightspace, and halfway through, the browser suddenly closed, and when I went back, all I saw was that the quiz was showing attempt 1/1 and attempt in progress, and wouldn't allow me to get back into the operation. In this case, will it be automatically submitted after the…
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How can I control the size of french characters in equations?
French characters in equations are displayed at a smaller size than the surrounding text. Is there a way to override this?
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how do i view users
how do i view users
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Inaccurate "Work to do" widget
Tasks completed before the due date still show in my "work to do" widget. I'm sitting by the director of my program and we have yet to find a setting to clear it, including adding end dates.
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Group Project ratings
I would like to be able to use the govt provided rubrics with peer ratings on group projects. It would be nice if Brightspace had a feature that allowed anonymous posts that the instructor could read but no other students could see. This is crucial for data input.
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Are there slide size limits for PPSX and PPTX files
There seems to be a limit to slide sizes when uploading Powerpoint files. If you use widescreen slides, they do not render correctly in the viewer provided within D2L. If you convert it to PDF, it does render fine. Any ideas?
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Turnitin issues
An issue within D2L V2 assignments has been identified. If you are encountering this, you will receive the error, 'An originality report could not be generated. Message from Turnitin™: You must supply an author user ID when submitting as instructor.' Please note that the V2 integration was built and is directly managed by…
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Need Help
Hello I am a student at south university why does it say congrats you been promoted to community member and then it says congrats you been promoted to observer? When i click on all the little dots instead of showing my classes it shows classes for a instructor. I am so confused by this isn't it suppose to show my classes…