Issued Award Criteria

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Benoit.C.2
Benoit.C.2 Posts: 9 🌱
edited November 2023 in Known and Fixed Issues

Hi,

we have issued an award to one of our employees and written a criteria in error. We have tried revoking the award and re-issuing, but the wrong criteria still appear on our reports. Anyone know how it could be fixed?

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Answers

  • Stefanie.B.518
    Stefanie.B.518 Posts: 468 admin
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    Hi @Benoit.C.2

    I think this is something we should have our support team take a closer look at.

    We have passed this feedback along to your Customer Success Management Team for line of sight but a case will be needed to ensure we're able to being the investigation of the specifics.

    May I trouble you to create a support case for this issue so that our team can review the details of the report to best assist?

  • Benoit.C.2
    Benoit.C.2 Posts: 9 🌱
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    Thank you @Stefanie.B.518 :)