Powerpoint not accessible to students

Craig.B.1

Hi. In one of my courses, the Powerpoint title in the module is not clickable for the students (same for me when i am in student view), in my other course it is.
The formatting of the PPTs, and all the settings are the same from course to course. I can't figure it out and don't see the issue anywhere online.
Would appreciate some help.
Thanks
Craig

Stefanie.B.518

Hi @Craig.B.1
May I trouble you to confirm if the visible icon may have been toggled off on the content topic

https://community.d2l.com/brightspace/kb/articles/3403-hide-draft-assignments-and-content

Another common cause, could be a possible release condition. If you've confirmed that the content is visible, check to see if a release condition is in place that prevents a Learner from accessing the content until they've met a specific requirement

https://community.d2l.com/brightspace/kb/articles/3431-attach-release-conditions

A last check might be on a date based restriction. Some Educators may prefer that specific pieces of content are released to Learners on a specified date. This tool can help you review if this type of restriction may be in place

https://community.d2l.com/brightspace/kb/articles/3429-about-manage-dates

If none of these seem to be the culprit, we should take a closer look at what's happening with a Support Agent.
If you're not sure how to get in touch with Support, leave me a reply here to let me know you'd like a hand connecting.