Please Help Login In

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beth.g.693
beth.g.693 Posts: 4 🔍
edited December 2023 in Known and Fixed Issues
When I go to login through the Approved Support Contact Homepage it says Single Sign-On Error We can't log you in because of an issue with single sign-on. Contact your Salesforce admin for help. SOS error.
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Answers

  • Sreelakshmi.N.546
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    Hi Beth,

    Thank you for reaching us through community!

    For the Login issue to Approved Support Contact Homepage , we recommend you to please reach out to your Customer Success Manager ( CSM ). They can help you with the next steps to resolve the issue.

    Thanks,
    Sreelakshmi

  • beth.g.693
    beth.g.693 Posts: 4 🔍
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    I am a student do I need to be able to access that page? when I asked tech support through south university college they told me I don't need to access that page ever.

  • Himani.G.829
    Himani.G.829 Posts: 4 🔍
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    Hi Beth, I am running into the same problem. Were you able to find a fix for this?
  • Rusha.S.831
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    Hello @beth.g.693 and @Himani.G.829,

    Unfortunately, as a student, you wouldn't be able to access this page as the ASC Page is for the ASCs where they can create and manage cases for their organization.

    I hope this helps!

    Thank you,

    Rusha