Known and Fixed Issues

Please see attached screen shot.

Hi Guys I have successfully set up course with the ""insert stuff" h5p tool. However, when I create a new course (and be sure to add it into the tool) when I got to insert more h5p stuff I get this common error: Error Oops! Something went wrong The LMS is not configured to send the required User ID when connecting to…

this semester

When you have a purge task queued and it says that it is 85%, or some other percentage, it appears that the job stalls. The time and date stamp on the job just states the last time it was updated. After several days it still says the same. Is there an issue and what can I check to see if it has stalled ?

Keyword: Error Report

The issue at hand involves correctly inputting the required data into the Speakatoo API, but it is not functioning as expected. Further investigation and troubleshooting are needed to identify and resolve the problem, ensuring the API operates as intended. https://www.speakatoo.com/

Some of the course at my school account have problems with coying content

Please help. Completed tasks still showing overdue for students.

i am not receiving any notification of email

I would like for my students to be able to contribute to a Discussion AFTER the due date. Assignments allow me the ability to set it up so that students can submit their assignment it it shows me that they submitted it LATE. Could we leave Discussions open (not have an END DATE) so that students could submit responses but…

Hello, I have a few students who have uploaded photos onto their E-Portfolio and when they view their portfolio they can see the photo but when I view it all it says is image with a tiny stock photo beside it. How do I direct them to fix this.

Hi there, I have few videos that I'm uploading on Brightspace. But when I play those videos, it plays with no audio. The audio disappears. Can someone advise? and how this can be resolved? Thank you

Hi there - I'm troubleshooting with a student and while using the Pulse app, the events on the Upcoming section of the app do not load. The loading indicator just spins and nothing happens. We've tried re-installing, logging out and in, deleting the app and the data in the phone settings, and nothing has worked.

Hi! I need help

Hi, I have a student unable to access her courses. When she signs in the page shows up briefly and then disappears and she gets an error message. I've gone in and impersonated her and I can see anything and it doesn't happen to me. I've asked her to restart her computer and clear her cache and cookies. Does anyone have any…

There does not appear to be a way to remove the number of views on each post in a discussion board. The number of views encourages a comparative environment that we want to avoid. Can this be an update in a future software upgrade?

Hello, Has anyone seen this error? Thank you - Audra

Why doesn't the Video player support .mpeg or .mpg file formats? Lots of older content and publisher resources are mpegs

The module content appears somehow under content but does not appear in to assign course builder weekly assignments.

Hi d2l guys I am a freshman and new to the xSite, https://xsite.singaporetech.edu.sg/d2l/loginh/, I discover there is a recording function in xsite which is useful to use in my assignment (see pic 1 to 3 below), setting button -> media library -> create recording -> start recording, And I have two burning questions to ask…