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The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.

I have the course overview widget set up in a course shell. The instructor can see the widget and access the class engagement and course access links. When clicking on the Tool Access, The following message appears: Tool Access - Course ReportSorry, the Brightspace Data Platform is unavailable at this time. Please check…

I am looking for something similar to Cengage or McGraw Hill to integrate into D2L. Does anyone have any recommendations?

a student has javascript enabled, reset their browser to factory defaults but is not getting the 'start quiz' button, does anyone have any advice/troubleshooting tips? thank you!

Hello I've set up the grade function on our Business Law virtual master course but frustratingly the export function only gives the option of exporting the fields here and below: To be of any value to us we need to know: Which course the grades relate to (course name and code) What date the grade was added (grades progress…

Is there such a thing as a button in the Brightspace Editor that would clear formatting from selected text? This can be done in Blackboard Original's Content Editor (very necessary if pasting content from Microsoft Word) and would be very useful if something similar also existed in Brightspace. Going into the source…

Our institution have been using the following script Steve Bentley posted back in 2019 https://community.brightspace.com/s/article/Developer-Spotlight-Using-a-script-to-surface-draft-assignment-grades Recently I've been looking to modify the script but my Javascript knowledge is basically non existent so I'm not even sure…

Hi Brightspace Community, Here's the context of my situation. I'm looking to copy one Content folder out as a Brightspace package. I have to do export package instead of "Copy Components from another Org Unit". I came to realise that by doing "Export as Brightspace Package", I don't have the option to extract only the…

When I am in New Content Experience and using Replace Strings in my module description it is saving with my settings and not the replace string. D2L says that this is a known intermittent problem, but I can't seem to get it to work at all. Does anyone have a suggestion that may be better than just keep trying? It is…

Hi I've set up a Business Law quiz which is in a grade book which has a grade out of a 100 points and a grade colour scheme. Can I specify anywhere the pass mark of 60% so that the mark is green when it is 60% or above and amber/red if less than 60%? Hope you can help. Debbie

I have faculty who post announcements and like this feature. However, they would like to know, similar to the other data reports we can pull, how long someone viewed an announcement. I looked but could not find anything that said this was possible. Thank you.

I have a live course with a current certificate and old accreditation numbers on it, I need a new certificate added with new accreditation details, but do not want people who completed this previously to get a new certificate. If I add a certificate attached to quiz completions, how can i ensure only a new batch of…

My son is a student at Rick Hansen Secondary. How do I see his classes?

Hi, I am not receiving any emails from my professor because the email that is associated with my account is incorrect. How do I fix this?

Hi, I'm the student online support specialist at my college, and I've been getting an handful of students in an Art History class that keep getting this error when they try to post in the instructor's discussion area. One of the students actually got a picture of it and sent it to me. It's a little vague, so I'm trying to…

See the image below where no question can be seen-highlighted area. The scroll bar is also tiny -circled in red. I miss the option of just Add/Edit in old D2L settings. I can't figure out how to choose any question if I can't even see the questions at all.

How do I produce a file that lists all grades for Brightspace?

Hi everyone, Background: We are working on automating the transfer of Brightspace gradebooks to our Student Management System. To do this we have values in both the Final Calculated Grade (the majority of students) and the Final Adjusted Grade columns (those students needing adjustments after Faculty review). A two-part…

Could you please clarify how sessions are tracked and whether there could be any system errors affecting data accuracy? We observed that a student downloaded a document from Brightspace, yet the system recorded it as 1 visit | 0d 0h 0m 0s | Downloaded. How can a download be registered without any time allocation?…

When our faculty users attempt to look up a student's auditor (coach), they receive a Not Authorized error. This error also occurs when an Admin user impersonates a faculty member. However, when an Admin uses Role Switch to faculty, the error doesn't occur. What's going on, and how do we let faculty view auditors? The…

When viewing the attempt logs for one of my quizzes, I noticed that all the columns—Quiz Entry, Quiz Completion, Quiz Attempt Deleted, and Quiz Attempt Restored—display the same date and time for 25 students. However, when I review each individual attempt, I see varying times that align better with expected activity.…