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The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.

I am taking an online course, yesterday i was 18% complete this morning it says 0%. What do i do?

We are trying to verify the access token from OAuth. In order to do this, we need a "key identifier" (kid) from Brightspace, but we are not sure how to find it. There's one endpoint in our environment called: https://<instance>.brightspace.com/d2l/.well-known/jwks Here are a set of keys that can be used, but none of them…

In our organization we have classes where two students have the same name - they are defined by their Org defined ID. How can I add this to the attendance register? I've added it to the gradebook, but there don't seem to be any settings to change it in individual classes, and I can't see where to change it for the entire…

I have a professor who had a quiz and noticed that there were a couple of answers (after the quiz had ended) that had multiple answers (they must have accidentally chosen multiple answers). After they went back to indicate one of the answers as being correct they now have multiple questions with no stats. Is there a way to…

We have released a course with a scorm package containined. We have noted an error in the SCORM and need to replace with an updated version. There are learners that have completed the current scorm and gained an award for the course. I do not want to replace this scorm and then find it has affected peoples completion…

I received the following from an instructor. Does this sound familiar to anyone? When replacing a file with the same name, new file won't show if same name . Fix for now is to rename file with name different from original. Example: A.pdf, replace with A1.pdf and it will show . My guess is that there is some caching issue…

When a new News Item is posted in a course, it is not sorted in correct chronological order on the News page. This causes an issue because when scheduled News Items post on a later date, they will not post above the manually created News Item on the course home page. There used to be a workaround where if all of the News…

Why are class emails automatically "NO REPLY?" Apparently, our institute is losing this functionality in moving to Brightspace from Blackboard and it will be sorely missed by all at this training session.

Does publishing an assignment submission send an email to the learner automatically? If so, is there a way to stop it from happening?

Hello, We recently purchased Creator+ but I'm having some trouble getting it to apply either custom styles via CSS or through the Content Styler when applied to branded templated pages. Therefore, my question is actually twofold. I am wondering if there is a mechanism by which we can apply custom styles via CSS (or any…

How do I remove a class off my dashboard that I am not enrolled in?

I think I may know the answer to this question but I would like to be certain. In the event a user in Brightspace ends up with duplicate user accounts, is it possible to merge the two accounts together and expect the user data/course enrollments to merge in a logical, non-destructive way? It's great that the user name for…

Hello D2L Community, I am working on a project, and we have made our modules using Articulate. We pasted them into the course shells as SCORM Objects with a window player. We use new learner experience. The challenge we are facing is that we require a passing score in a final quiz of the modules (we have 3). However, with…

Is there an intelligent agent option that can remind faculty to grade work that remains ungraded after a certain number of days? Or any other ideas on how to automate this task?

I am taking A & P one online currently and I'm having issues finding accessing my coursework assignments can anyone tell me how to access my assignments? I'm following the steps from my instructor, and I still can't find them.

Hello D2L community, I would like to ask if there is a workaround of the issue with the displaying of a SCORM (2004, 2nd ed) Object in a new experience configuration. The main point for us to use the new experience for learners was to make videos in a full-screen mode available. However, placing the SCORM object as an…

I'm encountering a nasty problem in my (currently running!) course: Assignments that were supposed to be 'group assignments', have become 'individual assignments' (somewhere in the process of copying last years course and configuring it for this year). I CAN still edit the final assignments that have no submissions yet,…

Hi, I would like to know how students can self-enroll to a fixed number of Group Categories. I first wanted to have 1 Group Categorie with 4 sub-groups in which the student needs to enroll in a maximum of 3 out of the 4 groups, but that seemed impossible since self-enrollment in restricted to only 1 group of the Group…