Connect with leaders in pedagogy, accessibility, learning experience design and more

Have questions about how to use Community? Stay tuned with updates, feedback opportunities and more for the Community here!

Connect with product experts to learn more about tools frequently used by Brightspace Developers such as APIs and integrations!

Want to learn more about Brightspace Partners and Integrations? This is the place to be!

Stay up to date with product updates and announcements in this category.

Learn more about all the upskilling opportunities with courses and resources offered via the Brightspace Learning Center, Brightspace Guided Training and other training opportunities!

Connect with our release information to learn about monthly improvements and updates to Brightspace.

Connect with our Known and Fixed Issue information to learn about improvements made to Brightspace.

Connect with and ask questions on how to best use the Brightspace Product to transform the way your users learn!

The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.

My students cannot access the correct answers after they write the quizzes. Why is this?

How do I see my assignments for my course?

hello, an instructor had this option last semester but now it is no longer appearing, can anyone provide any info please? I did see the Note: The Insert Code option is not available in the Quizzes tool. https://community.d2l.com/brightspace/kb/articles/264-august-2022-20-22-8 however; our instructor saw students using the…

I got 403 authentication error when making the following API call: GET /d2l/api/le/(version)/content/items/(userId) Which permissions are required to run this API call

Hello Why are there now random BS default images on our course homepage unit buttons if an image was not selected in the course content? In some cases the BS default mountain image is replaced with the banner image e.g. https://cicm.brightspace.com/d2l/home/6970 This is OK but is a shame because visually the course looks…

Can I re-open a quiz for a student while keeping all their previously entered questions intact? From what I understand a quiz reset erases all their already completed work.

I want to change the way my gradebook is set up. Currently everything is organized by categories, like Assigned Work (which contains the majority of the items), Weekly Tests, Extra Credit. But I want the items to appear instead in the order students complete them each week, like the first assignment in Week 1, the second…

The Advanced Data Set for Survey Results looks to pull only one Org unit ID at a time. Any information is appreciated. Thank you, Kathleen Benn

How do I delete duplicate assignments found when syncing with textbook publisher? Here is the message I received from McGraw Hill Connect. Unlinked assignments10 assignment(s) cannot be automatically re-linked because they do not have corresponding assignment names in Connect. If these assignments are not re-linked,…

So, I found that on the refresh page you can find the number of rows generated by a dataset. This help to determine if the Dataset build was at least reasonable. But what do you do when it gets caught in 30+ min refresh loop. It would help if the standard D2L datasets shows the number of rows so I could set an upper limit…

Is it possible to manage the SCORMs that are available to instructors? Or to add/replace a SCORM added by a different user? What I want is to manage all the SCORMs at faculty level, so that Instructors can add them to their courses at will by just selecting them from a list of available packages. Right now it looks like…

Hello, I cannot edit the Grades Group on a Course NavBar. However, this is not the case for all. On most NavBars I am able to edit Grades. What setting would prevent me from being able to select and edit a Group like Grades on a NavBar. I am a System Administrator, and can do it on most NavBars for Grades; just not for…

why is bright space all of a sudden blocking access to quiz content, and lockdown browser materials? i have worked on this course, the entire semester, with no issues until yesterday. brightspace is claiming it doesn’t accept safari, YET i’m using chrome. tried it on a different browser, such as edge, and same issue,…

Good morning, I have students who have shared they are not able to reply to discussions and receive an “Internal Error” message. I viewed the discussion as a leaner, and I am able to start a new thread under the discussion. All students are assigned to a group. Are there any other possible barriers to the students replying…

Do all registered students receive announcements or notification of announcements?

I believe in providing my students with visibility into their grades throughout the semester, so they always know where they stand rather than waiting until the end of the term. However, I’m encountering an issue and would appreciate guidance. Currently, when I view the gradebook settings, it appears that the grades are…

Hello, We are brandnew to this system so I am learning. In weeks 1 and 2 of my online course I allow students to submit an email to me that shows they went through the Syllabus (I have a hidden gem in it which asks them to email me 3 things they learned, any outstanding questions they have, etc). I am unsure how to set…

How can you subscribe to updates on the status page?

If we need to add points to the final exam weight for students who were excused from a term test, besides manually adjusting grade for these students, is there a feature in bs to do this for us? can we request it? thanks Charmaine

I trying to register mydesire 2 learn page but I didn't get any email and I can't log in mydesire 2 learn. If I'm trying to log in, it said My account is deactivated. How can I solve this situation?