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The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.

getting an error message when I try to upload an image. The image is a jpg file. I tried it in Firefox and Chrome and got the same error.

Hi, I want to create a project where users can extract their registered courses, but I do not know if the API allows that access to students or if it's even feasible. Is there any resource I can refer to to find out what API calls I, as a student, can make? Thank you, Manmilan

I don't know if this is a bug or a design decision… When adding Start and End dates to a Forum and putting those dates on the calendar, nothing appears on either the Work-to-Do widget or the Pulse app. They do appear on the course calendar. Adding start-end dates to the Topic, those dates do correctly appear on the…

Hi Everyone, What weight should a bonus item in a weighted category be assigned? Thanks in advance.

The link requires login, but the credentials associated with the community account do not work. There also is no registration link anywhere.. thanks! https://desire2learn.brightidea.com/ct/ct_login.php?c=18362FFA-6F33-4621-8C32-577FFD706E99

Hi, I have a course where every year or so we update the details of the certificate and I don't want learners who have already received the previous certificate to receive this new version of the certificate. Currently, the release conditions for this certificate are that learners have to complete 3 modules and then visit…

Where are my book links to the books they purchased for me? I have nothing I can see on here and I have nothing on my vital source.

Hello, I'm trying to unenroll a user from about 400 groups/sections, but unfortunately they all have the same default name (sec1 or grp1). I created and ran a Bulk User Management file, but it only unenrolled them from a single instance of the "sec1" section and "grp1" group. Any ideas on how to get all of them? Or does it…

Is there a way to keep the overall gradebook in D2L set to drop ungraded items but let the instructor select certain grade items to treat as 0? For example, after an assignment is past due, the instructor could set only that item to treat ungraded items as 0.

Hi Brightspace, Here's the context: Our lecturers have a set of quiz questions that they had written out in a word document file before using the given BS Quiz Template to import the quiz questions into Brightspace. Some of these questions include quotation marks and we realised that when the quotation marks were copied…

I have created an arithmetic question on quizzes, created a graphical equation to solve, inputted my variables in { } and put in the details for the variables at the bottom. But when my students go to complete the test, the variables are not being replaced, they are still appearing as x, y and z. BUT! When I press "Test"…

is there a way to export the gradebook to include the feedback that was given in the feedback column.

Quick question to the Community… Is it possible to allow one student to access a Lessons module say a week before it opens to the other students in a course? I know you can setup accommodations for a student in the Assignments, Quizzes but can it be done at the Lessons level? Is there a trick of the trade to allow this?…

I am taking an online course, yesterday i was 18% complete this morning it says 0%. What do i do?

We are trying to verify the access token from OAuth. In order to do this, we need a "key identifier" (kid) from Brightspace, but we are not sure how to find it. There's one endpoint in our environment called: https://<instance>.brightspace.com/d2l/.well-known/jwks Here are a set of keys that can be used, but none of them…

In our organization we have classes where two students have the same name - they are defined by their Org defined ID. How can I add this to the attendance register? I've added it to the gradebook, but there don't seem to be any settings to change it in individual classes, and I can't see where to change it for the entire…

I have a professor who had a quiz and noticed that there were a couple of answers (after the quiz had ended) that had multiple answers (they must have accidentally chosen multiple answers). After they went back to indicate one of the answers as being correct they now have multiple questions with no stats. Is there a way to…

We have released a course with a scorm package containined. We have noted an error in the SCORM and need to replace with an updated version. There are learners that have completed the current scorm and gained an award for the course. I do not want to replace this scorm and then find it has affected peoples completion…

I received the following from an instructor. Does this sound familiar to anyone? When replacing a file with the same name, new file won't show if same name . Fix for now is to rename file with name different from original. Example: A.pdf, replace with A1.pdf and it will show . My guess is that there is some caching issue…