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HTML Templates v5 broken
I am trying to install the new HTML Template version 5: https://community.d2l.com/brightspace/kb/articles/26484-html-templates-version-5-0 So far, I have unzipped both the (1) template package and (2) course package, and have done so both (A) locally on my hard drive and (B) within a course shell via Manage Files (as per…
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Why does the Visual TOC widget image not match the course banner image?
Hi - For some reason the Visual Table of Contents (TOC) widget image does not match the course banner image - for all my courses. However, this is not the case for other people who are enrolled in the course - the images do match for them. Any help would be appreciated. Thanks.
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Assignment Annotation Tool Issues on iPad
I use the annotation tool in Brightspace on an iPad to grade assignments. The pen tool works fine but I can no longer add typed notes. When I select the notes tool and click on the document where I'd like to insert the note, nothing happens. The text tool also isn't working in the same fashion. I have an iPad Pro…
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Why anytime I make a discussion post there is a big blank space at the end?
For some reason at the beginning of this year anytime I reply or make an initial post on a discussion post there is a huge blank space at the bottom. It doesn't matter if I copy and paste or just type directly into the box. There is always an empty space at the end. Some help would be appreciated. I have gone through the…
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i need to upload groups to course
i need to upload groups to course with importing csv.file
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Why is my banner darker than the original image?
Hi All, I created separate banners for each class but when I upload them they are considerably darker than the original image I created. It's almost as if there's a layer over them. Has anyone else experienced this? Is there a way to clean it up? Thanks!
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Creating a quicklink to a content module
Hi folks. I'd like to create a quicklink to a content module. I know how to create a quicklink to a single item of content, but I don't seem to be able to create a link to a module of content. I'd like to be able to point students to, let's say, this week's work is in the Topic 1 module, or watch all the videos in this…
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edit comment on assignment submission issue?
Has anyone else had instructors report they cannot edit a comment they've made on an assignment submission with the annotation tools? I want to correct a comment I have previously added, it allows me to edit it but will not save the new edit ie. it reverts back to the old comment? is this a known issue please or is it…
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My Roll changed. Search feature now shows hundreds of irrelevant courses
Under the Import/Export/Copy Components, there is a "Search for offering" function under Copy Components. It used to display search results of courses I was an Instructor for. Recently that has begun displaying search results for every course my department has ever taught since the beginning. My role in my organization was…
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Email out-of-office
Hi all. Is there a way to set up an auto-reply for email messages received in Brightspace? More and more students are sending late night and weekend email messages through the course shell and are expecting an immediate response (even after being advised in News that one will not be forthcoming until the following day).…
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Updated / edited / new merged content only shows in "parent" unit.
Updated / edited / new merged content only shows in the "parent" unit. Nothing at all shows in the individual courses. This is rather urgent. Thank you!
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Cannot save new/edited quizzes
The 'save & close' and 'save button' when creating/editing quizzes is not responding - on multiple computers. A simple question was posed last sept. on here. I'm attempting to use Verity by Yuja - not sure if that might be causing an issue?
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Intelligent Agent to be triggered by grade entry that is a formula
I have a grade entry that is a formula. I want an intelligent agent to use it as a condition, however the grades entries done with formulas are greyed out and not available to the agent. Is this a bug?
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restore a module
I deleted a module and I want to restore it
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How to Delete A duplicate Discussion Board
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Pulse App - Upcoming events issue
In the pulse app Upcoming section, only events in the first week are shown. The events were added in the calendar widget with a weekly repeat, but only the initial event is shown, none of the weekly repeated events are being displayed in the pulse app.
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Why are old assignments from 2022 & 2023 showing back in quick eval ?
We have logged in this morning to find old learners that have completed their assignments showing back in quick eval. These learners have already been marked on the rubric.
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Updated screenshots re: SMS push notifications
With the SMS notification option going away, how soon can you update your webpage instructions on how to personalize instant notifications for email and SMS? https://community.d2l.com/brightspace/kb/articles/1779-view-and-configure-push-notifications-in-brightspace-pulse#configure-push-notifications
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Can you help me understand how to login into DL2
It keeps saying that my login is invalid
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SMS Notifications Issue
Hello community, Lately students have been complaining of the SMS feature disappearing from the notification options. Is this something that can be fixed? and if so, how? Thanks for all your support.