Matching-question bug

Question

When adding a matching-question option while creating a test, Brightspace will sometimes repeat the last answer value, rather than matching the default to the newly-created question. Example:

Question 1 -> Answer 1

Question 2 -> Answer 2

Question 3 -> Answer 3

Question 4 -> Answer 3

This is very easy to miss and is quite frustrating when this gets rolled out to students.

Is there a workaround for this, or better yet, can this bug be fixed?

Thanks, crew.

Miguel.B.1144 · Answer

Hi @Stephen.P.9360,

Thank you for reaching out to the Brightspace Community!.

Please note that this may be related to an existing Known Issue. Please kindly find below further information regarding this in the following documentation:

Question Library - The correct answer choices for matching questions are not sequentially numbered

Best regards

Miguel B.

Stephen.P.9360 · Answer

Why would I reach out to my school's help desk for a Brightspace bug? It's very simple to resolve… but the bug is in the creation of the quiz item. My help desk cannot help with that. Only D2L can.

Subul.I.322 · Answer

Hi @Stephen.P.9360, thank you for reaching out to Brightspace Community! To resolve the quiz issue, I recommend reaching out to your school's helpdesk. They'll be able to assist you further.

You can connect with them here:

https://www.sait.ca/student-life/technical-support-and-resources