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Thought Leadership
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Development
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Product News
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Training
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Release Notes
Connect with our release information to learn about monthly improvements and updates to Brightspace.
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Known and Fixed Issues
Connect with our Known and Fixed Issue information to learn about improvements made to Brightspace.
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Customer Enablement
Connect with and ask questions on how to best use the Brightspace Product to transform the way your users learn!
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Accessibility
The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.
K-12
Category List
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Discussions
Discussion List
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"Invisible" Forum
I have a Discussion Forum in my courses that is not showing up for students. Students can see the html page I have with instructions, but there isn't anything following it. Just to clarify, it is set to "visible" on my end. My view: Student's view: Any idea on how to make this forum visible for students? Thanks :)
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Can a student re-submit an assignment after the initial upload has been graded
Can a student re-submit an assignment after the initial upload has been graded
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Setup Configuration For Google Workspace
Hello, I need to set up and configure Google Workspace, I already read some documents, but it is still confusing. Need help step by step from Google Workspace into Brightspace We Already have Access to Google Admin. so we can set it up in Google admin. So please help with this Thank you
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What happens when an instructor account is deleted?
We have several student teachers who have been added to existing courses as instructors. Some of their practicums are as short as 5 weeks. After this time, we would like to remove their accounts. What happens to the content, assignments and quizzes they have added when their account is deleted? Thank you!
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Can students view the Master View? If so what needs to be done to set that up?
Can students view the Master View? If so what needs to be done to set that up?
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Quiz: Allow different quiz password for Special Access users
Feature Request: In Quizzes, under "Manage Special Access" and "Add Users to Special Access" please allow instructions to enter a unique password for that/those selected users. Rationale: In a world of reassessment, instructors often need to reopen quizzes for specific students at alternative times. Being able to specify…
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Badge awards
Hello, I am looking to award students the same badge multiple times if they seek me out for help. Is there a way to issue the same badge multiple times? Or do I have to create a new badge each time I want to give the same student the same badge?
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Intelligent Agents
Hello, I have created IAs in one of my courses and now I want to add the same IAs to all of my 30 courses. How do I do this?
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Drawing Models?
I teach Middle School Science, and many of my standards require students to draw models. Does Brightspace have an assignment option where the students can use shapes and drawing tools to create models? I am aware of the option to download external files, but my students often struggle with that.
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Filtering users by last submission date?
Is it possible to set a criteria to identify users who have not submitted anything for 'x' amount of time? I am new to Brightspace, coming from Moodle, and in Moodle I had a plugin that I could identify students who had not submitted for a certain length of time (that I could set to whatever I wanted). I see I can sort my…
- Can announcements be sent to departments?
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Is there a way to hide student's 'Assignment Submissions' from Parents & Guardians?
Hello, We would like to hide the student's submissions from the Parent & Guardian Dashboard. We would like the parent to only have access to the marked rubric, grade and teacher feedback. We do not want to give access to the submitted work. I did not find this permission under 'Roles & Permissions' under Admin Tools. Thank…
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ReadSpeaker Clients
Hi D2L and ReadSpeaker Clients, In the last rolling update from D2L, something happened that caused the D2L to skip the ReadSpeaker webReader player in quizzes. D2L currently has an internal/defect ticket (#01882671,) and they are currently working with ReadSpeaker developers to correct the issue. Since ReadSpeaker does…
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Send Email Creation Cannot Send to Gmail.com (Using Domain still works)
Please Help With this issue, Because Email Creation is Not Sent to Gmail only sent to Domain Email. All Settings are checked. Please help
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Tracking completion
I'm wondering how you might be able to track completion of a course when there is a core module and then a set number of elective modules that a user has to complete. We're doing this for our staff professional development and want to give some choice and agency to them. There might be one or two core components that they…
- How do I add myself (super administrator) as a course instructor?
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Removing students from sections?
I am helping a colleague who combines his 6 separate classes into one course shell. He has done it successfully for years. This year, we mistakenly put a few students into the wrong section. When we add them to the correct section, they are still a part of the wrong section. We have both searched all over the place and can…
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How to improve the 'Pulse' app for students??
I was wondering if it's possible to choose which D2L sections show up when my students use the Pulse app? Is that something my district has decided? Can I, as a teacher, customize my course so that when students open it on Pulse it doesn't automatically show Activity Feed, Content, and Grades? Our school district does not…
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Is it possible to create parent-child relationships without using one of the listed SIS tools?
We did not use the IPSIS tool or holding tank to create student accounts and we are seeking an option to create the parent/guardian-child relationships in Brightspace so families can monitor progress through the app.
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Why does the error retrieving credentials ad appear?
When entering the courses the advertisement appears. It is not with all teachers, only with some. 1. Enter credentials. 2. Choose a course. 3. Notice appears.
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D2L Launch Week is back! Join us October 20–22 for D2L Launch Week Q3: Intelligent by Design, a three-day global virtual event series where new product innovation meets real customer impact. Here’s what you can expect: 🎓 Day 1 – The Future of Teaching and Learning: See the latest D2L Lumi AI and Createspace innovations and…
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Brightspace Guided Training: Q&A
You bring the agenda. Ask your Brightspace questions about teaching, course building, training, supporting or administering in our open question and answer session. Use the registration link under Location to attend live or watch the recording afterwards.