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Thought Leadership
Connect with leaders in pedagogy, accessibility, learning experience design and more
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Community Corner
Have questions about how to use Community? Stay tuned with updates, feedback opportunities and more for the Community here!
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Development
Connect with product experts to learn more about tools frequently used by Brightspace Developers such as APIs and integrations!
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Partners
Want to learn more about Brightspace Partners and Integrations? This is the place to be!
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Product News
Stay up to date with product updates and announcements in this category.
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Training
Learn more about all the upskilling opportunities with courses and resources offered via the Brightspace Learning Center, Brightspace Guided Training and other training opportunities!
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Release Notes
Connect with our release information to learn about monthly improvements and updates to Brightspace.
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Known and Fixed Issues
Connect with our Known and Fixed Issue information to learn about improvements made to Brightspace.
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Customer Enablement
Connect with and ask questions on how to best use the Brightspace Product to transform the way your users learn!
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Accessibility
The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.
Higher Ed / Postsecondary
Category List
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Discussions
Discussion List
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Banner Text
Hi, We have a number of modules that have some banner text on them relating to the year and I just wondered if there was some way to narrow down those specific modules and update the year on the banner text in mass rather than having to do each module one by one. E.g. a set of modules which have the title Moderation xxxx…
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What does making a quiz question mandatory really mean?
Aren't questions already mandatory as they are originally created and as long as they are not a bonus question?
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PULSE app
Can a learner add a to-do item or event in the Upcoming tab in the PULSE app?
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Markdowns automatic in Content Editor?
Hello, I was just curious if there was a way to turn automatic markdown updates off, whether it's a browser setting or a setting in Brightspace. Like if I wanted to italicize something, I'd do " * Italicize this *", without the spaces. You can really do it with anything on this: https://www.markdownguide.org/basic-syntax/…
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Error message when uploading zip file to Question Library
When uploading a zip file of quiz questions, I received the error message, "The upload didn't complete because your network connection was disrupted. When you're ready, try again." I consulted with the IT department to rule out any network issues, and they knew of none. Does anyone have any advice/guidance?
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Imported questions from Blackboard
I imported quiz sections from Blackboard. In Blackboard, the questions were set to random answers but I don't see that that copied over into Brightspace. How can I set those answers to random order without having to manually edit each individual question (I have hundreds)?
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Is there an upload size limit in the LOR?
Hello, We have an instructor who needs to upload materials to the LOR. She's running into an issue with some of the content where an error reading "Error: The thread was being aborted" appears. Could this be due to the file size of the content? Please see the attached screenshot for reference.
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Intelligent agent for awards earned
Is there a way to set up an intelligent agent to generate a report for a given date range for learner's who have earned an award in a particular org unit?
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Is there a sizing option with the Flip Cards in Creator +
I've been trying the flip cards element using both the V2 and V3 templates and the element renders differently between V2 and V3. Furthermore, the Creator + training site examples show multiple sizing options for the cards. I could not reduce the size in either version of the templates. I can only add cards resembling the…
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How to access MyFire live
How do I access MyFire live?
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Tying Awards To Rubrics
I'm trying to give awards to students based on their threshold level for a specific criteria on a rubric in a course. The rubric is just one criteron row. When I create the award, I set that a student has to hit a specific threshold (i.e. Level 3) on that criteron row (not the overall rubric row). I create an award for…
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Text to SMS Service not working for Rogers and Roger owned companies
Hi there, I'm an admin in Canada. We are noticing that learners who use Rogers, Chatr, Freedom and Fido can no longer receive email to SMS notifications. Does anyone know what is going on? Roger is the parent company of Chatr, Freedom and Fido. Does anyone know if all of these companies stopped offering email to SMS…
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Discussion posts collapsed
When I open a discussion, all the posts are collapsed and I have to expand each post to see the full message. Is there any way to scroll through the full text of all posts without anything collapsed?
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student numbers
really inconvenient to not have student number beside name and having to go back to class list to reference all the time. Any way to have student number show when grading?
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Is there an option to create a mass update button?
I can mass publish a classes quiz however i am wanting to know if i can mass update an auto-graded quiz so i can have my name attached to it. Please let me know if this is a possibility. Attached is a picture to explained this better. Thanks
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Quizzes
I don't quite understand how to set up quizzes. Gail Roberts
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Norton and Perusall links problem with due dates
I want students to have due dates displayed on the calendar. When I assign a Norton InQuizitive or a reading on Perusall, the student has nothing to submit on Brightspace. Then the assignment shows as overdue (in red) after the due date has passed, even though they have successfully completed the assignment on Norton or…
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Is it possible to recover student work from a course that was deleted?
If a course shell has been deleted, and students had submitted coursework to the course shell prior to the course being deleted, is it possible to recover the students' work that had been submitted? FYI…The course shell was synced from Ellucian Colleague and was then deleted. The course shell was re-created in Colleague…
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Where can I find updated tutorials using the new content experience view?
I would like to obtain new training videos for the new content experience for submission views, publishing grades and other basic features of Brightspace. Where can I find them?
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Quiz question - how to enable choice within an exam
My institution is soon to introduce Brightspace as the LMS and I am playing in my sandpit to become familiar. I am entering a quiz and have resolved most issues except one. I am creating different sections for the exam. Section A has a random pool of 20 selected from 27 questions. Worked that out. Section B and Section C…
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Stay current with what’s new in Brightspace. In this monthly webinar, we’ll explore the latest features, updates, and improvements released this month and highlight what you need to know. Use the registration link under Location to attend live or watch the recording afterwards.
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Brightspace Guided Training: What's New for Brightspace 20.26.12
Stay current with what’s new in Brightspace. In this monthly webinar, we’ll explore the latest features, updates, and improvements released this month and highlight what you need to know. Use the registration link under Location to attend live or watch the recording afterwards.