Is there an upload size limit in the LOR?

Nephele.J.318
Nephele.J.318 Posts: 2 🌱
edited October 2023 in Higher Ed / Postsecondary

Hello,

We have an instructor who needs to upload materials to the LOR. She's running into an issue with some of the content where an error reading "Error: The thread was being aborted" appears. Could this be due to the file size of the content? Please see the attached screenshot for reference.

LOR Upload Error.png

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Answers

  • Iwona.S.533
    Iwona.S.533 Posts: 60

    Hello @Nephele.J.318

    I appreciate your inquiry about the error message.
    This issue might be caused by the file size exceeding the limit and the system failing to process it.
    The variable that determines the file size limit is: d2l.Tools.Fileupload.MaxFileUploadSize ( Org ).
    Please create a support case to verify the variable configuration and request a size increase if needed.
    Sincerely,
    Iwona

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