Error message when uploading zip file to Question Library

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Williamsburg Technical College.G.899
Williamsburg Technical College.G.899 Posts: 2 🔍
edited October 2023 in Higher Ed / Postsecondary

When uploading a zip file of quiz questions, I received the error message, "The upload didn't complete because your network connection was disrupted. When you're ready, try again." I consulted with the IT department to rule out any network issues, and they knew of none.

Does anyone have any advice/guidance?

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  • Gideon.S.714
    Gideon.S.714 Posts: 15
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    I recommend uploading the file again. If it fails a second time, please put in a support ticket so they can help you troubleshoot the issue.

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  • Steven.B.914
    Steven.B.914 Posts: 2 🔍
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    Here's the real answer, speaking from experience:
    Rename your test zip file in all lowercase letters, no symbols or anything (you can name it anything). Resubmit.
    Done!
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