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The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.

What is the difference between a quiz and exam?

Every day I download several files from the Data Hub, including the full dataset of Enrollments and Withdrawals. Today the EnrollmentType column is missing. I can't find any information about this change. Thoughts?

Hello, We have some courses that are popping up that need a different language pack than our default. I understand the process to create the language pack in Brightspace and create the new locale but I can't seem to find where to download the language pack for upload into Brightspace. Does anyone have any insight into…

I have an instructor who monitors students' discussion posts through Class Progress. In Class Progress, if you click on Discussions you can see the forums along with the topics. However, for some reason the topics are not showing for every forum. When I go to Discussions, the instructor has set everything up correctly. I…

One of our instructors has extra users in her dropbox - and none of these extra users are part of the class list. I tried to click on Cory's name and delete but nothing happens. How can I remove them?

I added a quiz I had previously created to a module using Existing Activities. I was able to add the quiz, however, when I click on it, the quiz just displays the instructions, I cannot access the quiz. When I go to the quiz from Quizzes in the NavBar (as a student) I only see a quiz summary, I cannot take the quiz. Help!

A student is getting this message, "You must complete the following quizzes for alerts to be enabled: Quiz Name" in their Update Alerts bell. Why would a student need to take a quiz in one specific course for their alerts to work? Have you seen this before? What do I need to do to fix this?

Hello, Faculty are having issues with overwriting files in NCE. When adding a file and then being prompted to overwrite the file or create a new file, the overwrite/replace option doesn't work. When the overwrite option is selected, the old file remains. Others have experienced this problem when deleting the old item and…

Is is easy to share videos made in Creator+ with other courses taught by the same instructor? Can the video be shared so that another instructor could use it?

Hello, When I try to export a list of users I receive an error message. I am attempting this through the data hub. Please advise. The error message is { Errors: [ {Message: "Forbidden"} ] }. I am a super admin. -Andrew

Under Events on Brightspace Community, the www.d2l.com/events are not listed. For example, there is an event on April 9th from 1-2 pm titled Using AI to Design Better Online Learning. I don't find that referenced anywhere within the Brightspace Community. I just wondered why?

Hi there, Does any know if changing the following config variable, d2l.System.Enrollment.LearnerRole, is only applied to Discover courses? We'd like to change the role for Discover courses, but are unsure if changing the config variable will impact students enrolled via SIS. Thank you for any help with this, Saafi

Hi please help how to hide course offering base on semester, by bulking too Thank you

I'm looking for information about how to best administer courses that are not restricted to a term, but that have continual enrolment. How can they be best created and archived so that the class lists do not become unwieldy? Apologies if this question has already been asked; I appreciate any information about this that is…

I'm curious to know what others in higher ed are using to track and manage attendance. We're using the Brightspace attendance registers but are finding the reports in the Data Hub to be limited. Are there any other vendors who do a really great job with tracking attendance and reporting. It would be great if it integrated…

I have instructor who has exempted a midterm grade item for a student. They want to know how to get brightspace to calculate the weight of that exempted midterm grade item onto another midterm grade item. Does the fact that the gradebook item exemption is already in place already take of this essentially? The instructor…

Hi there, Does anyone know if there's a way to deactivate all courses in bulk? Essentially, we're looking to deactivate academic courses at the end of the semester. Thank you, Saafi

I just finished grading my student's paper and I had added annotated comments to the paper throughout. At some point today my student uploaded another copy of her paper and because I had the settings turned on to keep the latest submission only, the original paper with all my comments has disappeared. I had saved it as a…

Is there a way to change the course banner without it affecting the homepage widget? We are updating to the New Learner Experience but when doing that all of our course banners need to be edited, which then messes up the homepage widget as well. We're hoping to keep our current widgets on the homepage and just update the…