Merge User Accounts

Question

Folks,

I have two accounts for the same person. The previous one is a non-authenticated account and she was able to login, now that I have created an SAML2 authenticated account for her, she reports that she cannot login.

I want to consolidate the two accounts so she keeps all her old content, but has only the new authenticated account.

Is that possible?

Steven

Steven.G.873 · Answer

I am looking for the equivalent function that is enabled in Moodle.

Let me know if D2L is planning to create the equivalent function in Brightspace.

Michelle.T.865 · Answer

Hello @Steven.G.873,

Thank you for your inquiry. At this time, merging accounts is not an available feature.

I did find a PIE idea related to your inquiry. Your comments would greatly be appreciated:

https://desire2learn.brightidea.com/ideas/D560

Please let us know if this is helpful!

Regards,

Michelle