"You must complete the following quizzes for alerts to be enabled: Quiz Name"

Question

A student is getting this message, "You must complete the following quizzes for alerts to be enabled: Quiz Name" in their Update Alerts bell. Why would a student need to take a quiz in one specific course for their alerts to work? Have you seen this before? What do I need to do to fix this?

Ryan.K.322 · Answer

Thanks so much! that makes a lot of sense! Her quiz is in progress. Not sure why that didn't occur to me.

Tauany.S.691 · Answer

Hello @Ryan.K.322 ,

Thank you for reaching out to the Brightspace Community.

If the student sees the message: You must complete the following quizzes for alerts to be enabled: {Quiz Name}, the student will be able to access the email after the quiz noted in the message has ended. While the quiz is in progress, the student's email access is disabled by the student instructor.

In the following article, you can see the information about this message in the topic "I get a "Not Authorized" error when trying to access my Email. What do I do?":

https://community.d2l.com/brightspace/kb/articles/1755-email-others-using-the-email-tool

Please keep us posted if this information is helpful.

Kind regards,

Tauany