Extra Users in Dropbox

Kara.L.749
Kara.L.749 Posts: 20 🌱
edited May 2 in Higher Ed / Postsecondary

One of our instructors has extra users in her dropbox - and none of these extra users are part of the class list. I tried to click on Cory's name and delete but nothing happens. How can I remove them?

Screenshot_18-4-2024_104049_outlook.office.com.jpeg

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Answers

  • Ricardo.S.110
    Ricardo.S.110 Posts: 154
    edited April 18

    Hi @Kara.L.749

    Thanks for reaching us through the Brightspace Community.

    If those students are not on this course class list, then there is indeed something off.

    I would advise you to reach out to your organization's Approved Support Contact, so that they can open a support ticket with our Product Support:

    ASC Homepage

    I hope this is helpful.

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