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Release Notes
Connect with our release information to learn about monthly improvements and updates to Brightspace.
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Known and Fixed Issues
Connect with our Known and Fixed Issue information to learn about improvements made to Brightspace.
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Customer Enablement
Connect with and ask questions on how to best use the Brightspace Product to transform the way your users learn!
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Accessibility
The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.
Higher Ed / Postsecondary
Category List
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Discussions
Discussion List
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Kaltura Brightspace Video Extension not working consistently
We have the Kultura video extension in Brightspace, and if I go to my media, I can access all my Kultura videos. I can add new videos from there (media upload) or use the personal capture, which will open the software on my desktop. Everything I record there will be uploaded automatically to Kultura, which will populate my…
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API to download course content
I have used the BDS API to get as far as Content Object schema Plugin extracts to download a CSV file of content: ContentObjectId,OrgUnitId,Title,ContentObjectType, … 11111111,222222,File,Topic, … Is there a way to programmatically download, via an API, the ContentObjectId from the OrgUnitId?
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Is there a way for Instructors to upload a document to a Dropbox as a submission?
One of our faculty committees uses a continuous D2L course page to receive submissions for review. Right now, committee members are enrolled in that course page as instructors so that they can review all submissions. However, we are now experiencing an issue for those committee members who ALSO need to be able to submit…
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Adding collaborators to media library folders under distributed administration
We have recently moved to a distributed administration structure, and it appears that our instructors are no longer able to create shared folders or add collaborators to existing folders in the media library. I suspect this may be because of the users permissions that are required for the instructor role to do this, but…
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DOMO Report Not Including Latest Semester
We have an at risk student report within DOMO analytics builder and we want to start using it to track student performance. The problem we are running into is that the report doesn't include anything from the current semester. The latest data it has is from Fall 2025. Can someone help me update the report so that it is up…
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Difficulty generating questions with Lumi Quiz with a single PDF
My success in using Lumi Quiz based of a single course file (PDF) is inconsistent (mostly failed than passes unfortunately). Sometimes the generations work (when I specifically pick a Bloom's Taxonomy level instead of leaving it optional), sometimes it did not (and the error says that there is insufficient content). My PDF…
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Create A Discussion
How do I create a discussion on the D2L?
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How can I upload multiple files into content and have them saved in proper subdirectories in Manage
How can I upload multiple files into content and have them saved in proper subdirectories in Manage files. Like we used to be able to do ?
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Adding collaborators to media library folders under distributed administration
We have recently moved to a distributed administration structure, and it appears that our instructors are no longer able to create shared folders or add collaborators to existing folders in the media library. I suspect this may be because of the users permissions that are required for the instructor role to do this, but…
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change the default settings for whether quizzes are in the gradebook and how students view results?
For most of our faculty, quizzes will be part of the grade for the class. When setting up a quiz, the default is for it not to be in the gradebook. While it is in my opinion easy to choose to add it to the gradebook, I am wondering if there is a way for admins to change the default to gradebook, or if faculty could set all…
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Is there an easy way to bulk print assignment submissions?
Submissions for assignments can be bulk downloaded, but they default to a zip file with individual folders for each student. Each folder must be opened. I'm trying to find an efficient way to download, for printing, all submissions. Any help is greatly appreciated.
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Why can't I use respondus lockdown?
When I try to take the quiz it says the instructor needs to use the LockDown Browser "dashboard" to enable the settings.
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Email alerts
Hi there, Not sure where to post this, (Mods feel free to move if needed) but earlier today I was on a call and things like digital escape rooms, gamification, learn through story, and branching scenarios came up. I remembered there were articles about those things like that on here and shared them out. Here's one - The…
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Chat With An Agent
I would like to chat with a live agent please.
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Observed in Person Assignment - Marking it Complete
Hi, I have been trying to find the answer, but I haven't had much luck. It seems like everything I find partially answers my question or only discusses how to set up in-person/on-paper submissions. When using an observed in-person/on-paper submission, can you "override" any of the selected "Marked as Complete" options when…
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Can Brightspace be set up to deliver in-LMS alerts to students on Teams?
Our organisation has set up the Brightspace Course Connector for Microsoft Teams which has allowed classes to be set up on Teams. To expand on this integration, as a point of interest, I'd like to know if Brightspace can send LMS notifications/ alerts to students on Teams in addition to the standard notifications they…
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Trying to do user management via API
I have API access, but I'm having a very hard time figuring out how to enable and disable users via API. I am unsure of the endpoints to use and the scope needed. Anyone have any thoughts?
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Is there a way to find a word count for an entire course in Brightspace?
We're trying to find out if there's an easy way to find a course's total word count for translation services. Thank you!
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Feedback Showing on Brightspace Quizzes
I am wondering if Brightspace changed a setting recently on quizzes? I have the setting enabled for a quiz where students have 2 attempts - my goal is that they review their incorrect questions with their text/notes then retake the quiz, but it is showing them the question feedback provided for faculty grading after they…
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How to activate/use the demo student
We are brand new to D2L and are in the middle of train the trainer and my faculty would like a demo student. I found several different things. One said turn this account on, another said just add a role and a user. I found this morning where you can use and API to enroll the account automatically in courses. I found other…
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Content continues to evolve, and we're here to help you stay ahead of the changes! Join us as we explore the latest enhancements to Content, discuss the Intent to End of Life announcements for Classic Content and Learner Experience, and take a closer look at the direction we're heading. You'll also discover resources to…
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Stay current with what’s new in Brightspace. In this monthly webinar, we’ll explore the latest features, updates, and improvements released this month and highlight what you need to know. Use the registration link under Location to attend live or watch the recording afterwards.
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Brightspace Guided Training: Q&A
You bring the agenda. Ask your Brightspace questions about teaching, course building, training, supporting or administering in our open question and answer session. Use the registration link under Location to attend live or watch the recording afterwards.
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Brightspace Guided Training: What's New for Brightspace 20.26.12
Stay current with what’s new in Brightspace. In this monthly webinar, we’ll explore the latest features, updates, and improvements released this month and highlight what you need to know. Use the registration link under Location to attend live or watch the recording afterwards.