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The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.

Hello, Just wondering if anyone is having trouble with awards that are meant to be issued automatically (based on release conditions)… but they are not being issued even though the release conditions are met. Seems like it might have started around July 15/25. Thanks, Michelle

Hi. I am trying to see the PIE items for adding annotations tools for student use. I want to upvote them, but when I try to access them, I am asked to log in, and my login fails each time.

Hello, Is there a way to restore files deleted when overwritten on an assignment? There is no way students can retrieve but not sure whether an instructor or admin can restore it.

Thank you for any help you can provide. I understand how to create release conditions so that completing an assignment or taking a quiz unlocks the next module. However, I would also like to open modules by date for students who do not meet those criteria. Specifically, if a student chooses not to complete an assignment, I…

Is there a way to add a banner image to a Course Template? When I create a template it has no banner image and this results in the Visual TOC widget to shown the missing image icon because by default it uses the banner image as image for units. I can't find a way to turn the banner on for Course Templates. When I go to the…

Hello, Is it possible to add students to multiple groups and categories without altering existing groups and categories? For example, one of our courses has various concentrations so students are categorized and grouped by this. Some of those students are required to take a quiz based on their concentration. Can I make an…

New user here. As an admin, can I only monitor the time my faculty spend online, or can I see the exact areas where they are spending their time (e.g., Discussion Boards, Assignments, etc.)? We're having some issues with faculty reporting hours that they are working, and I need to ensure they are doing what they say they…

Hello, I have a series of links that I want students to open and remain in BrightSpace. Therefore, they are set up to open within window, instead of opening on a separate window. Some of the links work okay, but some are giving an error message. All links work fine if I set them up to open in a separate window. How can I…

Hello, I have a faculty member who is listed as an Instructor in a course, but she is unable to see the comment bubble once quizzes have been submitted. Is there something she or I need to enable for her to have this view of the comment bubble with the red dot above it?

I am trying to upload a file into the question library and keep getting an error The upload didn't complete because your network connection was interrupted. When you're ready, try again

This is the email we received. It is not clear if there will be downtime during the window. Please clarify. Hello dbagroup NMHU, In order to ensure that your site will continue to run optimally, our Cloud Operations teams require that maintenance be done which will affect the following sites and product offerings.…

Currently all courses I have ever taught are displayed on my courses page, each as an individual tile. Is there a way I can hide the tile for some of these older courses? I do not want to delete the course but rather just hide the tile.

At our institution, our nursing department uses anonymous surveys to collect feedback on their instructors and locations. They also require students to complete the survey before the instructor will finalize their grade. Is there a way to have a survey be both anonymous and to see if a student has completed a survey?…

How do I insert a link to a pdf that's in a google drive?

Hello, Our college recently transitioned to Brightspace, and I’m in the process of adjusting my assessments accordingly. For my course, each unit exam builds on the last by including some repeated questions to reinforce key concepts. For the final exam, I’ve configured it to randomly pull questions from each of the…

When I logged in today I received the following message: You do not have access to any courses. Could you point me in the direction to fix this?

Is there a way an instructor can choose which courses to display in the My Courses widget. Currently it displays all courses ever taught by the instructor.

We would like to customise the how the banner appears by placing a graphic that can replace the grey area around the award icon/ badge from the public link page, therefore would like know what the dimension is for that area