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Thought Leadership
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Community Corner
Have questions about how to use Community? Stay tuned with updates, feedback opportunities and more for the Community here!
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Development
Connect with product experts to learn more about tools frequently used by Brightspace Developers such as APIs and integrations!
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Partners
Want to learn more about Brightspace Partners and Integrations? This is the place to be!
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Product News
Stay up to date with product updates and announcements in this category.
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Training
Learn more about all the upskilling opportunities with courses and resources offered via the Brightspace Learning Center, Brightspace Guided Training and other training opportunities!
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Release Notes
Connect with our release information to learn about monthly improvements and updates to Brightspace.
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Known and Fixed Issues
Connect with our Known and Fixed Issue information to learn about improvements made to Brightspace.
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Customer Enablement
Connect with and ask questions on how to best use the Brightspace Product to transform the way your users learn!
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Accessibility
The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.
Higher Ed / Postsecondary
Category List
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Discussions
Discussion List
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Categories and Groups
Hello, Is it possible to add students to multiple groups and categories without altering existing groups and categories? For example, one of our courses has various concentrations so students are categorized and grouped by this. Some of those students are required to take a quiz based on their concentration. Can I make an…
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Need Help! Admin question about viewing faculty activity online....
New user here. As an admin, can I only monitor the time my faculty spend online, or can I see the exact areas where they are spending their time (e.g., Discussion Boards, Assignments, etc.)? We're having some issues with faculty reporting hours that they are working, and I need to ensure they are doing what they say they…
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Error when links open within BrightSpace Window
Hello, I have a series of links that I want students to open and remain in BrightSpace. Therefore, they are set up to open within window, instead of opening on a separate window. Some of the links work okay, but some are giving an error message. All links work fine if I set them up to open in a separate window. How can I…
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Quiz Comments
Hello, I have a faculty member who is listed as an Instructor in a course, but she is unable to see the comment bubble once quizzes have been submitted. Is there something she or I need to enable for her to have this view of the comment bubble with the red dot above it?
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uploading a CSV file into question library and keep getting an error
I am trying to upload a file into the question library and keep getting an error The upload didn't complete because your network connection was interrupted. When you're ready, try again
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Will there be downtime for the planned maintenance on August 6, 2025?
This is the email we received. It is not clear if there will be downtime during the window. Please clarify. Hello dbagroup NMHU, In order to ensure that your site will continue to run optimally, our Cloud Operations teams require that maintenance be done which will affect the following sites and product offerings.…
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Hiding Course Tiles on my courses page
Currently all courses I have ever taught are displayed on my courses page, each as an individual tile. Is there a way I can hide the tile for some of these older courses? I do not want to delete the course but rather just hide the tile.
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Individual Progress on Anonymous Surveys
At our institution, our nursing department uses anonymous surveys to collect feedback on their instructors and locations. They also require students to complete the survey before the instructor will finalize their grade. Is there a way to have a survey be both anonymous and to see if a student has completed a survey?…
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Link to a pdf
How do I insert a link to a pdf that's in a google drive?
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Final Exam - Repeated Questions
Hello, Our college recently transitioned to Brightspace, and I’m in the process of adjusting my assessments accordingly. For my course, each unit exam builds on the last by including some repeated questions to reinforce key concepts. For the final exam, I’ve configured it to randomly pull questions from each of the…
- I there any way to manage special-access through API's?
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No Course
When I logged in today I received the following message: You do not have access to any courses. Could you point me in the direction to fix this?
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Can I choose which courses to display in the My Courses widget?
Is there a way an instructor can choose which courses to display in the My Courses widget. Currently it displays all courses ever taught by the instructor.
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What is the banner size to the awards verification public link
We would like to customise the how the banner appears by placing a graphic that can replace the grey area around the award icon/ badge from the public link page, therefore would like know what the dimension is for that area
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How to change settings in new exam view?
Apparently, D2L has switched to a new exam view. The new view includes feedback boxes for every question, which makes scrolling through cumbersome. Is there a way to remove feedback from the grading view on exams to make it easier to scroll through? I do not need to see the feedback boxes when grading. Also, when exam…
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Request for Help with Legend for Quiz Icons in D2L
I hope this message finds everyone well. I have set up quiz questions in my D2L course so that when a quiz is published, the D2L system displays the following to learners: The correct answers to the displayed question. The learner’s response to the displayed question. The learner's grade for the displayed question. Some…
- How do we make Spanish available to our users?
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How can I see statistics available for each criteria in rubrics on written response questions?
In the July 20.25.07 CD Update, your release notes say this: Quizzes – Statistics available for rubrics on written response questions | New Instructors can now view rubric statistics for rubrics associated with written response questions across all learners’ first attempts in a quiz. Both Overall Statistics and Criteria…
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Surveys added to courses via Postman runner - datahub fileSurveyObjects has a lot of empty columns
Hi all, We have added surveys to our courses via Postman and they are functioning as expected. Recently, we had to make an alteration (making them all anonymous) and we managed to do this via a Postman runner using the datahub file SurveyObjects as input (OrgUnitId and SurveyId). When preparing the input to perform this…
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Assign competencies to quizzes
How do I assign competencies to quizzes? Do I need to include the quiz under an assignment?
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Evolution of Content: Updates, Enhancements, and What's Ahead
Content continues to evolve, and we're here to help you stay ahead of the changes! Join us as we explore the latest enhancements to Content, discuss the Intent to End of Life announcements for Classic Content and Learner Experience, and take a closer look at the direction we're heading. You'll also discover resources to…
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Brightspace Guided Training: What's New for Brightspace 20.26.11
Stay current with what’s new in Brightspace. In this monthly webinar, we’ll explore the latest features, updates, and improvements released this month and highlight what you need to know. Use the registration link under Location to attend live or watch the recording afterwards.
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Brightspace Guided Training: Q&A
You bring the agenda. Ask your Brightspace questions about teaching, course building, training, supporting or administering in our open question and answer session. Use the registration link under Location to attend live or watch the recording afterwards.
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Brightspace Guided Training: What's New for Brightspace 20.26.12
Stay current with what’s new in Brightspace. In this monthly webinar, we’ll explore the latest features, updates, and improvements released this month and highlight what you need to know. Use the registration link under Location to attend live or watch the recording afterwards.