Why is D2L using poor UX design with nested frame-based user interfaces
It is known issue, especially, on Lenovo laptops, that on some features the frame within a frame within a frame code design does not allow a user to scroll down to click the Add or Submit or Allow buttons.
I gave an exam on Friday using the Video Record option in a Written Response Quiz Question with my English language learners for their speaking exam. This feature seemed to drop on the 14th of October. Unfortunately, I had about 3 students who were unable to do this because they cannot scroll down on their computer to click the Add button. One student confirmed with me that he has a Lenovo laptop. We had to dohis Speaking Exam over Zoom as a work-a-round. He is using a Lenovo laptop. Windows operating system, and the Chrome browser. Not that that should matter. It is almost 2025, we should be any device, any operating system, any browser by now.
I have seen this before working with faculty members who use Lenovos. I use an iMac at home. I have only experienced this with adding Embed code.
One: How can this get fixed before next term so that I can do speaking exams with all of my students using this tool?
Two: Why is D2L using this old and poor UX design of frame within frame within frame code design or nested frame-based user interfaces?
Three: Why isn't D2L compatible with any device, any operating system, any browser?
Answers
-
Hello @paula.ogg
Regarding the Video Record, you can check the permissions:
For the UX design, you need to open a support case for further investigation with the support team.
Find below all compatible browsers and devices with D2L:
Thanks
