Error message when inputting grades

Ric.C.683
Ric.C.683 Posts: 4 🔍
edited December 18 in Higher Ed / Postsecondary

I have a faculty member who is putting in grades and they are getting an error message that instructs them to:

  • Enter a non-zero denominator.

They have been putting in grades for weeks now and up until today, putting in grades in the gradebook was not an issue. Then they opened the class today and this error came up having made no changes to the gradebook.

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Answers

  • Saleem.I.480
    Saleem.I.480 Posts: 20

    Hi @Ric.C.683

    Thank you for connecting with us!

    To assist you further, could you please share a screenshot that includes only the error message and the grade book, ensuring no user information is visible?

    Additionally, could you confirm the steps leading to this warning message? For example, did the student have a grade recorded before the error appeared, and were any changes made after a grade was entered?

    Thanks!

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  • Ric.C.683
    Ric.C.683 Posts: 4 🔍

    I'm uploading a powerpoint with 3 screen shots. One where I circle a blank grade, one where I put a grade in the blank, and then a third showing the result when I press "save".

    Screenshots.pptx

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  • Saleem.I.480
    Saleem.I.480 Posts: 20
    edited December 17

    Hello @Ric.C.683,

    Thank you for the provided PowerPoint, it is appreciated

    Based on the screenshots provided, can you confirm if you have any denominator with the value 0 in any of the grade items, including the final adjusted grade items?

    Thank you

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  • Ric.C.683
    Ric.C.683 Posts: 4 🔍

    That IS the problem. Never thought to look at that. The instructor had put a 0 in for ONE student in the adjusted final grade.

    Thanks so much!

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