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The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.

Good morning, We have received the notification indicating that our products are being affected; however, the expected resolution time has not been specified. We kindly request your confirmation of this information, as we are currently executing critical processes on the platform.

where do I find my certificates for finished courses? Thank you.

Hi… How can we solve the issues about different time zones? If we ask students to change it manually from their account settings, it works correctly just for Americas and Europe, not other continents. This might cause confusion, especially when it comes to the assignment/quiz due dates. Could you please provide a solution…

Could you please help me to find at what time my class start today

When creating a submission for tertiary institution assignments, what would the recommended setting be for submission and why? What are the risks? All submissions are kept Only one submission allowed Only the most recent submission is kept Thank you

I have enabled the new configuration variable d2l.Tools.WYSIWYG.LinkPathDetection to On for the organization (on our test instance). I was able to test and confirm that the new warning about images that exist outside the current course shell do work in the Brightspace Editor in many tools…but…I am not able to get this to…

I use a third party app. I download .csv that has two columns, student emails and a number value. Student emails match those in D2L. How can I upload these scores into D2L using only the email address?

I am currently working on my paper, where I am investigating how to utilize Brightspace for generating quiz questions from an external application. In this context, I have the following questions: - Is there an API route available specifically for generating quiz questions? I have only found a route to create a quiz…

My "administrator" role doesn't allow survey reports in courses, but it has all of the access in roles in permissions. I compared the "faculty" role permissions under the survey, and they can do it, but have less access. Is this a bug? Anyone else having issues with that?

How can students print out multiple PowerPoint slides per page from D2L

A student is unable to see the "My Computer" option when selecting files to upload for any Dropbox assignment folder. The student has attempted this from multiple browsers and from within the Pulse app on multiple devices. Attached is a screenshot of what he is experiencing from within Pulse, but he has stated that his…

Has anyone else seen this? I had two of my faculty members have this happen. They went into their gradebooks this morning, and the calculation method seems to have gone to points when they had originally set up weighted categories. It was an easy enough fix to go back through Mnage grades - Settings - Calculation Methods -…

Hello. I have followed the KB at https://community.d2l.com/brightspace/kb/articles/4465-class-progress-permissions and added all permissions to an Advisor role in BS. With that, we were hoping that Advisors could use the Go to This User's > User Progress in User Management for their advisees. But even with all the…

Hello - I am a systems administrator for an online university. I have been looking for a way to allow some students to audit a course while others are taking it for a grade. In these cases, the student would enroll to access the content, but would not engage or be graded. Currently, our rubric is set up so that a student…

Day before yesterday i received an email that one of my classes I was going to start on Monday had been cancelled. I then needed to replace this class with another one, which I did yesterday. Now, I have all of my classes in Brightspace except for the new one. How long does it take for the new class to show up in…

I have an assignment that I want students to collaborate on using a Google Doc. How do I have them submit the link to the document so that I can view it also? There doesn't seem to be a submission type for URLs.

Hi everyone, I’ve noticed that Brightspace sends an automatic email to learners every time they submit an assignment, even though I didn’t add an email address in the Notification Email field when setting up the assignments. I would like to stop this automatic submission receipt email but still want learners to receive…

I would like to setup a Bonus Grade Category that has a specific weight, let's say 5 percent distributed equally between 3 grade items. Only students who complete items in this category should see that the weight has been added to their overall grade. Is this possible.

Case scenario: I've done a practice run with the Intelligent Agents tool to identify users based off a certain criteria. I want to extract the report into excel/csv for filtering and data reporting. Is there a way to export the IA reports via the Brightspace UI? Or must I go to the dataset level to extract it? Thank you.